Automotive Parts Specialist

Job summary

Advise customers in person and by phone about vehicle parts and accessories, provide product expertise and relevant recommendations, and place orders. Follow up with customers as needed and build and maintain customer relationships.

Job details

Your route NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is friendly, resourceful, and offers excellent advice! We offer a range of attractive benefits as of your first day and corporate discounts, as well as training throughout your career to support and guide your professional development. This position pays between $22.55 and $26.90 per hour (depending on your qualifications). Take pride in wearing our uniform as you work in a dynamic and stimulating environment! In This Key Role, You Will Advise customers, in person and over the phone, on our vehicle parts and accessories Place orders and follow-up with customers as needed Provide product expertise and relevant parts recommendations as required Create and maintain customer relationships. Under the hood To join our team, you need: Excellent customer service and communication skills Ability to lift up to 50 lbs Diploma in automotive parts sales and/or automotive parts experience (asset). About The Division The Auto Parts Division is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks. We have the largest Canadian distribution network of vehicle replacement parts. Our banners in this division include household name NAPA Auto Parts, as well as Altrom-Autocamping, specialized in parts for imported vehicles, and CMAX, specialized in paint and body supplies. With so many different roles available in our divisions, everyone can find the perfect fit for their skillset and aspirations. Just pick the one that suits you best!

What you’ll do

Advise customers in person and by phone about vehicle parts and accessories, provide product expertise and relevant recommendations, and place orders. Follow up with customers as needed and build and maintain customer relationships.

Requirements

Excellent customer service and communication skills are required, along with the ability to lift up to 50 pounds. A diploma in automotive parts sales and/or experience with automotive parts is an asset.

Benefits

• Corporate Discounts
• Career Training
• Professional Development Support

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Automotive Parts Knowledge
• Product Recommendations
• Order Placement
• Customer Follow-Up
• Relationship Building
• Product Expertise
• Physical Lifting

Job areas

• Customer Service & Support
• Retail
• Sales
• Transportation

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