Return Agent - Full Time- Winnipeg Airport

Overview Get on the fast track to a more rewarding career with Enterprise Mobility - a team that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At Enterprise Mobility, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, and efficient service during all aspects of the rental car process, assisting all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. Opening available at the following branch location: 1965 WELLINGTON AVE WINNIPEG, MB R3H 1C2 This is a Full Time position that pays $18.00 / hour We Offer Paid time off Consistent full time 40 hour per week schedule Employee discount Retirement Savings Plan with company match and profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development Schedule: Monday - Friday: 2:00pm - 10:00pm Responsibilities Assist all customers with the rental return process. Effectively resolve all customer service issues. Inspect vehicles upon rental return; neatly and accurately document information (mileage, fuel level, damages). Advise and review rental charges, and provide an accurate receipt to the customer. Assist other employees in keeping lot organized for ease of access and traffic flow. Perform other customer service related duties in addition to those listed, to ensure our service exceeds the expectation of the customer. Positively represent the Company to all vendors and the general public. Ensures the security of company assets. Keeps work area clean and orderly. Responsible for maintaining a safe and clean work environment. Immediately reports any unsafe or hazardous conditions to the lead agent and/or manager. Qualifications Must be at least 18 years of age. Minimum High School Diploma or G.E.D. required. Must have a current and valid Manitoba Class 5I or Class 5F driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI). Must have at least 1 year of prior customer service, retail or administrative support experience Must be proficient in English, written and verbal comprehension. Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future. Must be able to work the following schedule Monday - Friday: 2:00pm - 10:00pm

The Return Agent manages the rental car return process, including vehicle inspections and documenting mileage, fuel, and damages. They are responsible for resolving customer issues and maintaining an organized lot to ensure a high standard of service.

Candidates must be at least 18 years old with a high school diploma and at least one year of customer service or administrative experience. A valid Manitoba Class 5 driver's license with a clean driving record is required.

• Paid time off • Employee discount • Retirement Savings Plan with company match and profit sharing • Health Insurance • Life Insurance • Dental Insurance • Vision Insurance • Training and development

• Time managementPreferred
• Customer servicePreferred
• Attention to detailPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Vehicle Inspection
• Conflict Resolution
• Administrative Support
• English Proficiency
• Time Management
• Attention To Detail

• Customer Service & Support
• Transportation
• Retail
• Logistics
• Administrative

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 20, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level