NI

NCRI inc

Verified Job Source

Let's Grow Together - Grandissons ensemble

Mississauga, Ontario

Outsourcing and Offshoring Consulting
201–500 people

About

NCRI, founded in Canada in 2008, is a premier provider of comprehensive business process outsourcing services. We specialize in utilizing cutting-edge technology to deliver exceptional customer experience management, software development, IT resource outsourcing, and deskside IT support. Our diverse clientele includes Fortune 500 corporations and small to medium-sized enterprises. Our highly skilled and experienced team is led by industry leaders and has a proven track record of designing and implementing effective processes that achieve measurable results. We are committed to driving our clients' businesses to new levels of efficiency, productivity, and profitability. Whether you aim to streamline operations, enhance performance, or fuel growth, NCRI offers the expertise and solutions to help you succeed. Contact us today to discover how NCRI can transform your business outcomes. NCRI, établi au Canada en 2008, est un fournisseur de premier plan de services complets d'externalisation des processus d'affaires. Nous sommes spécialisés dans l'utilisation de technologies de pointe pour offrir une gestion exceptionnelle de l'expérience client, le développement de logiciels, l'externalisation des ressources informatiques et le soutien technique. Notre clientèle diversifiée comprend des entreprises du Fortune 500 ainsi que d'autres de petite et moyenne taille. Notre équipe hautement qualifiée et expérimentée, dirigée par des experts de l'industrie, a fait ses preuves dans la conception et la mise en œuvre de processus efficaces qui génèrent des résultats mesurables. Nous nous engageons à propulser les entreprises de nos clients vers de nouveaux niveaux d'efficacité, de productivité et de rentabilité. Que vous cherchiez à rationaliser vos opérations, à améliorer vos performances ou à stimuler votre croissance, NCRI offre l'expertise et les solutions nécessaires pour vous aider à réussir.

Open positions

Junior Licensed Paralegal

Remote · Canada

The Junior Licensed Paralegal is responsible for conducting legal research, drafting legal documentation, and managing client files with strict deadlines. Additionally, the role involves debt recovery tasks, including negotiating payment arrangements and maintaining accurate account records.

Collections Officer

Remote · Canada

The Collections Officer communicates with clients regarding outstanding balances to negotiate payment arrangements and resolve account issues. They are responsible for maintaining professional relationships, documenting call activities, and meeting individual collection targets.

Senior Collections Officer

Remote · Canada

The Senior Collections Officer communicates with clients to discuss outstanding balances and negotiates payment arrangements. They are responsible for maintaining accurate account documentation while adhering to regulatory standards and company policies.

Collections Officer

Remote · Canada

The Collections Officer is responsible for contacting past-due customers to negotiate payment arrangements and resolve outstanding debts. They must document all call activity, maintain professional relationships, and meet individual collection targets.

Bilingual Customer Service Specialist

Hybrid

The specialist will provide exceptional customer service by responding to inbound calls, assisting with account management, and troubleshooting login issues. They are also responsible for documenting interactions accurately and adhering to departmental quality and compliance standards.

Spécialiste en recouvrement bilingue

Remote · Quebec, Quebec, Canada

The collection agent will contact clients regarding outstanding debts, negotiate payment plans, and ensure timely payments are received. They are also responsible for maintaining accurate account records and adhering to regulatory standards during all client interactions.