Payroll & Benefits Administrator

Job summary

The Payroll & Benefits Administrator maintains accurate employee records in Dayforce and supports the end-to-end payroll and benefits administration processes. This role ensures data integrity for employee lifecycle events while providing administrative support and responding to payroll and benefits inquiries.

Job details

At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia. Position Summary The Payroll & Benefits Administrator is responsible for maintaining accurate employee records, supporting payroll and benefits administration, and ensuring employee data is up to date in Dayforce. This role provides administrative support for employee lifecycle events, benefits enrollment, payroll changes, and HRIS data management while ensuring a high level of accuracy and confidentiality. Duties & Responsibility HRIS & Employee Records Management Maintain and update employee records in Dayforce, including personal information, compensation changes, job changes, reporting relationships, and organizational updates. Process employee lifecycle transactions, including hires, terminations, transfers, promotions, and leaves of absence. Ensure employee data is accurate, complete, and maintained in accordance with company policies. Conduct routine audits of employee records and identify discrepancies requiring correction. Generate and distribute reports from Dayforce as requested by HR, Payroll, and management. Payroll Administration Support Enter and maintain payroll-related data, including earnings, deductions, direct deposit information, and tax updates. Support payroll processing by reviewing data for completeness and accuracy. Respond to employee payroll inquiries and escalate complex issues as needed. Prepare payroll-related documentation and employment verification letters. Benefits Administration Support Process benefits enrollments, changes, and terminations in Dayforce and vendor portals. Maintain employee eligibility records and benefit plan information. Assist employees with benefits forms and enrollment requirements. Support open enrollment and annual benefits administration activities. Liaise with benefits providers to resolve administrative issues. Qualifications 1-3 years of payroll & benefits experience. Experience using Dayforce HRIS/Payroll preferred. Strong data entry and data management skills with a high degree of accuracy. Proficiency with Microsoft Office, particularly Excel. Excellent organizational and time management skills. Strong attention to detail and ability to maintain confidential information. Familiarity with Canadian payroll & employment legislation required & US Preferred. Effective communication and customer service skills. Additional Information If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you! Base Salary: $65,000 This posting is intended to fill an existing vacancy, with a headcount requirement of 1 position. If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you! Accessibility For Job Applicants We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation. Equal Opportunity Employer Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture. We use AI to assist with parts of our screening process and for interview note-taking. All hiring decisions are made by humans.

What you’ll do

The Payroll & Benefits Administrator maintains accurate employee records in Dayforce and supports the end-to-end payroll and benefits administration processes. This role ensures data integrity for employee lifecycle events while providing administrative support and responding to payroll and benefits inquiries.

Requirements

Candidates must have 1-3 years of experience in payroll and benefits, with proficiency in Microsoft Office and strong data management skills. Familiarity with Canadian payroll and employment legislation is required, and experience with Dayforce HRIS is preferred.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• data management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Payroll administration
• Benefits administration
• HRIS management
• Dayforce
• Data entry
• Data management
• Microsoft Office
• Excel
• Organizational skills
• Time management
• Attention to detail
• Confidentiality
• Canadian payroll legislation
• US payroll legislation
• Communication skills
• Customer service
• Canadian Payroll
• Administrative Support
• Payroll Processing
• Ceridian Dayforce
• Benefits Enrollment Processes
• Effective Communication
• Artificial Intelligence
• Auditing
• Benefits Administration
• Management
• Customer Service
• Data Entry
• Data Management
• Human Resources Information System (HRIS)
• Records Management
• Employment Protection Legislation
• Notetaking
• Financial Services
• Time Management
• Detail Oriented
• Payroll Administration

Job areas

• Human Resources
• Finance & Accounting
• Administrative
• Payroll and Benefits Administrator
• Compensation / Benefits Specialist
• Government Social Benefits Officials
• Compensation, Benefits, and Job Analysis Specialists