Boutique Coffee Specialist (Full-Time) - BIM Sherway Gardens

REIMAGINE WHAT COFFEE CAN BE.... REIMAGINE WHAT YOU CAN BECOME We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience. At Nespresso boutiques, we create warm welcomes and new experiences for our customers and our colleagues. Our shared sense of passion and purpose means we love to create meaningful moments and make a positive impact. Our supportive, inclusive culture encourages curiosity, creativity, recognition and career development. Here’s why we think you should choose us: Competitive wage ($18.75/h) + quarterly bonus At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account) Lifestyle spending Account Free coffee machine & monthly Nespresso credit Exclusive employee discounts Excellent training and development programs Growth opportunities Free unlimited coffee during working shifts Pension plan with competitive employer contributions And much more!! Position Summary We are looking for a Full Time Coffee Specialist to join our team! This position is an existing vacancy. This role will be responsible for acting as an ambassador of the Nespresso brand while delivering exceptional customer service, driving sales and achieving sales targets. A day in the life Enthusiastically engaging in daily briefings in order to understand key objectives and meet deliverables; Engaging in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals. Delivering the best customer experience by levering product knowledge and enthusiasm for the brand; Creating positive brand experience for all stakeholders; Promoting Nespresso’s sustainability mission by educating customers and prospects. What will make you successful Passionate about coffee, sustainability, and eager to expand your knowledge of Nespresso coffees. 1-2 years of experience in a fast-paced retail/selling environment with a high volume of customers. Demonstrated excellence in sales and customer service Effective time management and interpersonal skills Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs. Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed. If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestlé will work with you to ensure full participation. Candidates will be considered as they apply. Nespresso Canada, a division of Nestle Canada! #Nespresso

Act as a Nespresso brand ambassador by delivering exceptional customer service and driving sales to meet store targets. Educate customers on Nespresso's sustainability mission and product offerings to create positive brand experiences.

Requires 1-2 years of experience in a fast-paced retail environment with a proven track record in sales and customer service. Candidates must be able to stand for full shifts and lift up to 23 kgs.

• Quarterly Bonus • Health Benefits • Dental Benefits • Massage • Pension Plan • Mental Health Coverage • Health Spending Account • Lifestyle Spending Account • Free Coffee Machine • Monthly Nespresso Credit • Employee Discounts • Training And Development Programs

• Time managementPreferred
• Customer servicePreferred
• SalesPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Upselling
• Product Knowledge
• Time Management
• Interpersonal Skills
• Brand Ambassadorship
• Sustainability Education

• Retail
• Sales
• Customer Service & Support
• Food & Beverage
• Environmental & Sustainability

Minimum experience

0+ years

Apply by

Sep 20, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate