Opens an external site
- Employment type
- Contract
- Experience level
- 8+ years
- Minimum education
- Bachelor’s degree
- Apply by
- Dec 1, 2026
- Posting language
- English
Job summary
The eCommerce Activation Manager will lead the end-to-end commercial strategy for the B2C digital sales channel, including sales forecasting and performance tracking. They will also oversee promotional calendars, product launches, and cross-functional initiatives to drive channel growth and improve the customer experience.
Job details
Position Snapshot Business area: Nespresso Job title: eCommerce Activation Manager (18-month contract) Location: Montreal, QC located at 300 Léo-Pariseau, suite 2300 Montréal, QC Canada H2X 4B3 Hybrid A little bit about us Nestlé Nespresso SA is a pioneer and is widely regarded as one of the top references in the field of high-quality portioned coffee. The company works with more than 168,550 farmers in 18 countries through its AAA Sustainable Quality™ Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities. In 2022, Nespresso achieved B Corp™ certification – joining an international movement of over 9,700 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency. Headquartered in Vevey, Switzerland, Nespresso operates in 96 markets and has over 14'000 employees. In 2024, it operated a global retail network of 818 boutiques. For more information, visit the Nespresso corporate website: www.nestle-nespresso.com Position Summary We are looking for an experienced and strategic eCommerce Activation Manager to lead our B2C digital sales channel in Canada. This 18-month contract opportunity to cover a maternity leave. In this role, you will own the end-to-end eCommerce commercial strategy. You will lead campaigns, product launches, and cross-functional initiatives that shape the future of our digital business. This is a high-impact leadership role with direct responsibility for a team and strong visibility across senior stakeholders. A day in the life of an eCommerce Activation Manager: eCommerce Strategy & Business Performance * Lead short- and long-term strategy for the B2C eCommerce channel (website & app) * Own sales forecasting, performance tracking, and growth plans * Provide recommendations, risks, and opportunities to senior leadership (including daily, weekly and monthly reporting) * Develop and present business cases and action plans to drive channel growth Campaigns, Promotions & Launches * Plan and execute online promotional calendars and campaigns * Oversee 40+ promotions and 20+ product launches annually * Ensure strong go-to-market execution and omni-channel alignment Customer Acquisition & Retention * Lead acquisition and retention strategies to grow online sales * Analyze customer journeys and identify opportunities to improve conversion and experience * Partner with CRM, UX, Media and Analytics teams to optimize campaigns * Deliver post-campaign analysis and performance scorecards eCommerce Projects & Innovation * Oversee multiple digital projects (5–10 ongoing initiatives) * Ensure projects meet business objectives and brand standards * Collaborate with global HQ and markets to share best practices and innovations * Drive continuous improvement of the online customer experience Team Leadership * Lead, coach, and develop a team of 4 (leads and specialists) * Foster a high-performance, collaborative, and results-driven culture * Support talent development, engagement, and succession planning What will make you successful? Experience & Education * Bachelor’s degree in Marketing or related field * 8–10 years of experience in eCommerce or digital commerce * Experience in consumer-packaged goods (CPG) preferred * Proven experience working in fast-paced, cross-functional environments Key Skills * Strong analytical and data-driven mindset * Expertise in digital marketing, acquisition, and customer journey optimization * Excellent communication and stakeholder management skills * Strong project and budget management capabilities * Ability to prioritize and manage multiple initiatives simultaneously * Advanced proficiency in Excel and PowerPoint * Bilingualism in English and French is required, as this role involves collaboration with stakeholders across the Canadian market and globally Benefits * Flexible and hybrid work arrangements * Excellent training and development programs as well as opportunities to grow within the company * Free Nespresso Coffee Machines and $100 monthly coffee credit * Up to 50% off – Nespresso Coffee Machine, Capsules and accessories * Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites) At Nestlé Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above, aligned with our commitment to equitable pay practices. What you need to know We will be considering applicants as they apply, so please don’t delay in submitting your application. Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
What you’ll do
The eCommerce Activation Manager will lead the end-to-end commercial strategy for the B2C digital sales channel, including sales forecasting and performance tracking. They will also oversee promotional calendars, product launches, and cross-functional initiatives to drive channel growth and improve the customer experience.
Requirements
Candidates must have a bachelor's degree in marketing or a related field and 8–10 years of experience in eCommerce or digital commerce. Proficiency in English and French is required, along with strong analytical skills and experience in consumer-packaged goods.
Benefits
- Flexible and hybrid work arrangements
- Training and development programs
- Free Nespresso coffee machines
- Monthly coffee credit
- Discount on Nespresso coffee machines, capsules, and accessories
- Access to discount company store
Listed skills
- Project management · Preferred
- Data analysis · Preferred
- Stakeholder Management · Preferred
- Campaign Management · Preferred
- Microsoft Excel · Preferred
- Team Leadership · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- E-commerce strategy
- Digital marketing
- Sales forecasting
- Customer acquisition
- Customer retention
- Project management
- Budget management
- Data analysis
- Stakeholder management
- Customer journey optimization
- Campaign management
- Product launches
- Excel
- PowerPoint
- Bilingualism
- Team leadership
- Communication
- Stakeholder Management
- Training And Development
- Prioritization
- Leadership
- Innovation
- Microsoft PowerPoint
- Microsoft Excel
- Continuous Improvement Process
- Talent Development
- Team Leadership
- Marketing
- Customer Relationship Management
- Sales
- Customer Service
- Business Objectives
- Budget Management
- Digital Marketing
- Business-To-Consumer
- Analytics
- User Experience (UX)
- Go-to-Market Strategy
- Succession Planning
- Bilingual (French/English)
- Customer Acquisition Management
- Fast Moving Consumer Goods
- Sales Forecasting
- Sustainable Business
- E-Commerce Management
- Digital Sales
- E-commerce Strategy
Job areas
- Marketing
- Management & Leadership
- Retail
- Food & Beverage
- Sales
- Activation Manager
- E-Commerce Manager
- Sales and Marketing Managers
- Online Merchants
- Business Operations Specialists, All Other
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