Security Systems Technical Specialist Level 1

Original job posting

The Security Systems Technical Specialist provides technical support, troubleshooting, and service for electronic security and technology systems. They assist field technicians and project managers with system programming, commissioning, and the delivery of reliable security solutions.

Job details

Security Systems Technical Specialist Level 1 – Security Systems & Technology Integration Location: Concord/Vaughan, Ontario About Us: For over 25 years, The New Age Group has delivered trusted security and technology solutions, specializing in video surveillance, access control, communications, networking, and infrastructure systems. We thrive in a fast-paced environment, working on innovative and impactful projects while helping organizations protect their people, property, and operations. Position Summary - The Security Systems Technical Specialist Level 1 provides technical support and service for electronic security and technology systems. Working in a collaborative team environment, this role supports field technicians, Project Managers, and clients by troubleshooting, commissioning, programming, and servicing security systems. The position requires reviewing product manuals and technical documentation, working closely with manufacturers' technical support teams, and assisting with the delivery of reliable solutions. Key Responsibilities Technical Support & Troubleshooting System Programming & Commissioning Field & Project Support Documentation & Reporting Compensation & Benefits Competitive salary Extended health and dental benefits Company training and certification opportunities Career advancement opportunities Supportive team environment Exposure to leading security, networking, and technology platforms Salary: $52,000 per year Apply Today - If you are a motivated technical professional looking to build a career with a growing security and technology integration company, we encourage you to apply and join The New Age Group team.

What you’ll do

The Security Systems Technical Specialist provides technical support, troubleshooting, and service for electronic security and technology systems. They assist field technicians and project managers with system programming, commissioning, and the delivery of reliable security solutions.

Requirements

The role requires a motivated technical professional capable of working in a fast-paced environment. Candidates should be comfortable reviewing product manuals and collaborating with manufacturers' technical support teams.

Benefits

• Extended health benefits
• Dental benefits
• Company training
• Certification opportunities
• Career advancement opportunities

Listed skills

• Technical Documentation · Preferred
• Troubleshooting · Preferred
• Technical Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Technical support
• Troubleshooting
• System programming
• Commissioning
• Video surveillance
• Access control
• Communications
• Networking
• Infrastructure systems
• Technical documentation
• Technical Documentation
• Project Management
• Communication
• Operations
• Access Controls
• Troubleshooting (Problem Solving)
• Technical Support
• Innovation
• Technology Solutions
• Security Systems
• System Programming
• Technology Integration

Job areas

• Security & Safety
• Technology
• Engineering
• Security Systems Technician
• Alarm / Security System Technician
• Information and Communications Technology Installers and Servicers
• Security and Fire Alarm Systems Installers