SUPPORTED CLUSTER HOUSING - Community Resource Worker

SUPPORTED CLUSTER HOUSING - Community Resource Worker New Directions is a social service agency offering a wide range of resources and services that foster people’s hopes and dreams in their communities. Supported Cluster Housing (SCH) is one of the many services offered by New Directions. Cluster Housing provides independent living supports to people who may have intellectual disabilities and/or mental health issues, and who experience barriers to living independently in the community. We are currently seeking a Community Resource Worker to join our team. Position details are as follows: Monday Tuesday Wednesday Thursday Friday Saturday Sunday (80 hours/bi-weekly) 7am-3pm 7am-3pm 7am-3pm 7am-3pm OFF OFF 7am-3pm Job Responsibilities Include: (But are not limited to) * Monitoring and securing housing buildings to ensure the safety of all tenants * Supporting individuals through crisis situations, and who may be in conflict with the law and struggling with addictions. * Ensuring visitors do not enter the buildings * Responding to crisis situations and/or contacting 911 (if visitors do not leave or in case of emergency) * Ensuring tenants do not damage the property * Conducting thorough regular and exit walk throughs of the buildings, reporting anything out of the ordinary, and ensuring doors are all locked and areas are secure * Completing detailed reports and shift logs upon completion of every shift * Empowering individuals to maintain independent living situations in a cluster housing model. Qualifications: * High School Diploma or equivalent. Preference will be given to candidates with post-secondary education in the area(s) of disability services, addictions, mental health, and related education. * Minimum 1 year of experience working with people with intellectual disabilities is required * Experience working with people with mental health barriers preferred * Effective problem-solving ability & strong communication skills * The ability to work independently and as a part of a team * First Aid/CPR and NVCI training will be provided. * Valid Manitoba Class 5 Driver's License and access to a vehicle The salary range for this Full-time 80-hour bi-weekly position is $17.3239 to $23.3888 per hour, dependent upon education and/or experience.  A full benefits package (which include Health and Dental Benefits, Long Term Disability Benefits, and a Pension Plan) is provided to regular full-time staff. The anticipated start date for this position is September 13th, 2026. The successful candidate will be subject to Criminal Record and Adult/Child Abuse Registry Checks; and must supply a current driver’s abstract when a Driver’s License is required. This position is a part of the UFCW Local 832 Union Collective Agreement Operating a vehicle is an essential duty of this role. Candidates must hold a valid, active driver's license in good standing to be eligible for hire. Providing a copy of your license and/or your license number at this stage is voluntary. However, submitting this information upfront allows our team to verify your status, which can fast-track your application to the review stage. The closing date for all applications is September 2nd, 2026 We thank all applicants for their interest in New Directions, however, only those selected for an interview will be contacted. Unfortunately, we cannot accept telephone inquiries. New Directions is committed to equity and diversity and especially welcomes applications from persons of all sexual orientations and gender identities, Indigenous persons, persons with disabilities, visible minorities, and newcomers to Canada. We strive for a skilled workforce that reflects the diversity of the people we support and contributes to the diversification of ideas. Accommodations for accessibility purposes are available for candidates taking part in all aspects of the selection process.

The Community Resource Worker monitors housing buildings to ensure tenant safety and provides support to individuals dealing with mental health issues or addictions. They are responsible for conducting building walk-throughs, managing crisis situations, and maintaining detailed shift logs.

Candidates must have a high school diploma, with preference given to those with post-secondary education in disability or mental health services. A minimum of one year of experience working with individuals with intellectual disabilities and a valid Class 5 driver's license are required.

• Health Benefits • Dental Benefits • Long Term Disability Benefits • Pension Plan

• First AidPreferred
• Problem solvingPreferred

Identified from the job description. Confirm important requirements above.

• Crisis intervention
• Conflict resolution
• Communication skills
• Problem-solving
• Documentation
• Safety monitoring
• Independent living support
• Addiction support
• Mental health support
• First Aid
• CPR
• NVCI training
• Driving
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Valid Driver's License
• Mental Health
• Communication
• Disabilities
• Higher Education
• Problem Solving

• Social Services
• Security & Safety
• Healthcare
• Community Resource Social Worker
• Mental Health Assistant
• Health Care Assistants
• Psychiatric Aides

Minimum education

High school

Minimum experience

1+ years

Posting language

English

Working hours

40 hours per week