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Member Service Advisor I - St. John's/CBS/Mount Pearl

The primary goal is to provide the ideal financial service experience by offering exceptional financial advice and service to members. This involves going above and beyond to create an exceptional service experience every time for members.

  • On-site
  • Division No. 1, NL
  • Posted Mar 30, 2026
  • 1 position

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Job summary

Passionate about service? Driven to excel? Come work with us. We have an open position for a full-time Member Service Advisor I in the St. John’s metro area. Who we are. Newfoundland and Labrador Credit Union (NLCU) is made up of a team of over 120 professionals who are committed to providing exceptional financial advice and service across the province. The financial well-being of our members is our first priority, which is why our primary goal is to provide the ideal financial service experience. We are passionate about what we do because we believe that first-rate service and advice puts our members on the road to financial success. When our members succeed, we succeed. OUR MISSION. Inspire the hearts and invest in the minds of our people to help bring dreams to life. OUR VALUES. * Our Relationships * Our Team * Our Communities OUR VISION. Create a better everyday for our people. Who we’re looking for. For us, the right attitude is paramount. We want someone who “gets us” – someone who appreciates our mission to go above and beyond to create an exceptional service experience every time. You are a "people" person who is invigorated by helping others. A positive self-starter, you enjoy learning new skills and feel empowered when given responsibilities. You have a natural ambition that drives you to exceed your goals. Having previous financial service experience is a bonus, but not essential. More importantly, you believe that people’s lives are made better when they achieve financial success – however they define that success. You’re not just looking for a job, you’re looking for an employer to grow a career with. Sound like you? Then we want to hear from you. For an opportunity to work with an outstanding team and an award-winning employer, apply now. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- We would like to thank all interested candidates; however, only those selected for an interview will be contacted. Newfoundland and Labrador Credit Union is an equal opportunity employer.

What you’ll do

The primary goal is to provide the ideal financial service experience by offering exceptional financial advice and service to members. This involves going above and beyond to create an exceptional service experience every time for members.

Requirements

The ideal candidate must possess the right attitude, appreciate the mission to exceed service expectations, and be a people person invigorated by helping others achieve financial success. Previous financial service experience is a bonus but not essential; ambition and a desire for career growth are highly valued.

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Service
  • Financial Advice
  • Member Service
  • Customer Experience
  • Self-starter
  • Learning New Skills
  • Goal Exceeding

Job areas

  • Customer Service & Support
  • Finance & Accounting

Additional details

Minimum experience
0+ years
Posting language
English
Working hours
40 hours per week