Member Service Advisor I

Member Service Advisor I – Stephenville Newfoundland and Labrador Credit Union Passionate about service? Driven to excel? Looking to grow your career with a locally owned and operated financial institution? Come work with us. We have an open position for a full time, permanent Member Service Advisor in our Stephenville branch. Who we're looking for. For us, the right attitude is paramount. We want someone who "gets us" - someone who appreciates our mission to go above and beyond to create an exceptional service experience every time. You are a "people" person who is invigorated by helping others. A positive self-starter, you enjoy learning new skills and feel empowered when given responsibilities. You have a natural ambition that drives you to exceed your goals. As a Member Service Advisor I you will be responsible for providing superior member service in recommending financial products and services to current and potential members, responding to member inquiries, processing members’ financial transactions, and cash balancing. Ideally suited for this opportunity is an individual who has an interest in financial services, prior customer service experience and who works well as part of a team. Experience working in the financial services industry is an asset, but not required. Sound like you? Then we want to hear from you. For an opportunity to work with an outstanding team and grow your career in financial services, apply now. We would like to thank all interested candidates; however, only those selected for an interview will be contacted. Newfoundland and Labrador Credit Union is an equal opportunity employer.

The Member Service Advisor is responsible for providing superior service by recommending financial products and responding to member inquiries. They also handle daily financial transactions and ensure accurate cash balancing for the branch.

The ideal candidate has an interest in financial services and prior customer service experience. While experience in the financial industry is considered an asset, it is not a mandatory requirement for this role.

• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• Attention to detailPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Financial product recommendation
• Transaction processing
• Cash balancing
• Communication
• Teamwork
• Problem solving
• Attention to detail
• Cash Handling
• Self-Starter
• Customer Service
• Financial Services
• Problem Solving
• Transaction Processing (Business)
• Balancing (Ledger/Billing)
• Detail Oriented

• Customer Service & Support
• Finance & Accounting
• Member Service Advisor
• Financial Services Representative
• Technical and Medical Sales Professionals (excluding ICT)
• Securities, Commodities, and Financial Services Sales Agents

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week