Clerical Officer

Job summary

The role involves providing comprehensive administrative and clerical support to clinical and non-clinical staff to ensure service efficiency. Key tasks include managing general reception duties, operating the switchboard, and handling mail distribution.

Job details

About The Organisation Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas. The Role To provide comprehensive Administrative and Clerical support to clinical and non-clinical staff in order to ensure the smooth running of the service. In This Key Role, You Will General reception duties. Switchboard. Sort and distribute incoming and outgoing mail. Photocopying. What You'll Bring Educated to standard grade level or experience in a similar role Well developed interpersonal skills in customer care. Excellent communication skills. Good organisational and planning skills. What We Offer As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including: Annual Leave - 35 days including public holidays Generous NHS pension scheme Annual incremental salary progression Paid sick leave increasing with length of service NHS discounts and more. NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another. Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings. For informal discussion, please contact Laura Hunter on Laura.Hunter@lanarkshire.scot.nhs.uk If you have any questions about the recruitment process or require support with your application, contact Nicole Hetherington, Recruitment Administrator on nicole.hetherington@lanarkshire.scot.nhs.uk

What you’ll do

The role involves providing comprehensive administrative and clerical support to clinical and non-clinical staff to ensure service efficiency. Key tasks include managing general reception duties, operating the switchboard, and handling mail distribution.

Requirements

Candidates should be educated to standard grade level or possess equivalent experience in a similar role. Applicants must demonstrate well-developed interpersonal skills, excellent communication abilities, and strong organizational and planning skills.

Benefits

• Annual leave • Public holidays • NHS pension scheme • Annual incremental salary progression • Paid sick leave • NHS discounts

Listed skills

• Administrative Support · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Reception duties
• Switchboard
• Mail distribution
• Photocopying
• Customer care
• Communication skills
• Organisational skills
• Planning skills
• Administrative support
• Clerical support

Job areas

• Administrative
• Healthcare
• Customer Service & Support
• Government & Public Sector