Nick Kariunas

Customer-focused hospitality professional with seasonal bartending and serving experience, live-event hospitality experience and a strong background in high-volume customer service. Skilled at guest relations, responsible beverage service, teamwork, recommendations and maintaining organized service areas. Comfortable working evenings, weekends and busy event periods.

• Ability to stay calm in difficult situations
• Ability to work under pressure
• Able to manage multiple projects
• Account Administration
• Account Management
• Action Planning
• Activity coordination
• adaptability
• Administrative Support
• Adobe
• Advanced Computer Knowledge
• Analytical
• approachable
• Argumentation
• Attention to detail
• attitude professionnelle
• Bartending
• Brand Identity Development
• Brand Strategy
• Budgeting
• Business analysis
• business correspondence
• Business development
• Campaign Management
• Canva
• Capable of working independently
• Cash handling
• Client Onboarding
• Client Relationship Management
• Cold Calling
• Collaboration
• Comfortable in fast-paced environments
• Communication
• complaints
• Conflict Resolution
• Consultative Selling
• Content Planning
• Continuous Improvement
• Guest Relations
• Sales
• Teamwork
• Time management
• Upselling

1. Seasonal Bartender & Server

   Sunrise Rotary Club of Whitby

   Jun 2023 to Present

   Whitby, ON

   • Provide bartending and serving support at seasonal community events, fundraisers, and Rotary functions. • Serve alcoholic and non-alcoholic beverages while following Smart Serve and responsible alcohol-service practices. • Deliver friendly, efficient guest service during busy events and assist with setup, service operations, and cleanup. • Work collaboratively with volunteers and event staff to maintain organized service areas and smooth guest flow.

2. Seasonal Bartending & Serving Volunteer

   Sunrise Rotary Club of Whitby

   Jun 2023 to Present

   • Provide friendly food-and-beverage service at seasonal community events, including guest interaction, order support and event-service duties. • Support bartending and serving operations in busy public settings while maintaining professionalism, cleanliness and responsible service. • Work collaboratively with volunteers and event teams to keep service organized during high-volume periods.

3. Sales Representative

   Best Buy Canada

   Sep 2020 to Nov 2022

   • Delivered high-volume customer service, processed customer needs efficiently and used consultative recommendations to improve the guest experience. • Built rapport quickly, handled competing priorities and maintained professional service during peak periods.

4. Server

   Canoe Restaurant

   Aug 2018 to Mar 2020

   Toronto, ON

   • Provided attentive food and beverage service in a fast-paced, upscale restaurant environment. • Welcomed guests, assisted with menu selections, and used menu knowledge and suggestive selling to enhance the dining experience. • Communicated orders and special requests accurately with kitchen and front-of-house teams. • Resolved guest questions and concerns professionally while supporting cleanliness and smooth service during busy periods.

5. Box Office & Event Representative

   Live Nation Entertainment

   Jan 2015 to Jul 2022

   Toronto, ON

   • Delivered high-volume guest service at concerts and live events while processing ticket and payment transactions accurately. • Assisted guests with venue information, questions, concerns, and service issues in fast-moving event environments. • Worked effectively with event teams to maintain an organized, welcoming, and professional guest experience.

6. Hospitality & Events

   Live Nation

   Jan 2015 to Jan 2019

   • Supported guest experience and hospitality operations in live-event environments with large crowds and time-sensitive service needs. • Assisted guests professionally, communicated with event teams and adapted quickly to changing service demands.

7. Restaurant Team Member

   Mr. Greek

   May 2008 to Aug 2010

   Whitby, ON

   • Supported restaurant operations through customer service, order preparation, payment processing, and dining-area upkeep. • Provided friendly, efficient service and worked collaboratively with team members during busy meal periods. • Followed food-handling, sanitation, and workplace-safety procedures.

1. Trent University Durham GTA

   Honours B.A., Media Studies

   2026

2. Trent University Durham GTA

   Honours Bachelor of Arts, Media Studies

   2026

3. University of Toronto

   Digital Marketing Bootcamp, Digital Marketing

   2022

4. Durham College

   Digital Video Production Diploma, Digital Video Production

   2016

• Smart Serve

• Customer Service & Sales Training

• Smart Serve Certification