Caseworker - NH Montreal

Job summary

Provide crisis intervention, emotional support, intake, assessment, and case management using trauma-informed and survivor-centered approaches, including safety planning and referrals to community resources. Maintain client records and KPI reports, advocate for clients navigating legal processes, support their children’s needs, and facilitate life-skills development.

Job details

Proficiency in French is required; Urdu, Arabic, or Somali is an asset* Caseworker Job Description Job Title Caseworker Job Status Full-Time Report to Home Manager Location Nisa Homes Montreal Are you ready to embark on a rewarding journey that enables you to make a meaningful difference in your community? What is Nisa Homes? Working from a holistic, culturally, and religiously responsive approach, Nisa Homes provides residents with a safe transitional shelter for healing. Our staff provide assistance with the goal of helping residents attain long-term independence and self-sufficiency What You’ll Do Provide crisis intervention and emotional support to clients; assist clients to assess their situation, provide information and referral to appropriate community resources with a trauma-informed and survivor-centered approach, prioritizing the safety and well-being of the clients. Conduct assessment, intake and assume case management responsibilities. For clients who need to leave their homes, assist by giving them access to our home. C omplete risk assessments and assist in developing safety planning for the client . If children are involved, help clients address the needs and safety concerns of their children. Input client information into database, document accurate records of abuse and maintain up-to-date records of service delivery and client case files. Track and compile monthly KPI reports. Advocate on behalf of the client within the legal system, helping them navigate the complex process of obtainin g protection, seeking legal assistance, and/or other specific needs of the case. P rovide emotional support, validation, and a safe space for clients to express their feelings and fears. Help clients regain their sense of self-worth and self-esteem by connecting them with relevant skill-building resources and leading life-skills sessions within the home . Participate in staff and team meetings, and professional development opportunities as required. What You’ll Bring To The Team Communication s kills and a ctive l istening Passion for uplifting and supporting women Resilience Positive Attitude Reliability Emotional Intelligence C onflict resolution S trong critical thinking skills What we're looking for Degree or Diploma in a related human/social service field such as S ocial w ork or Social service work OR C hild and Youth Care Work and one (1) year of recent related experience. Or an equivalent combination of relevant training, education, and experience. Social perception to work with individuals who have difficulty expressing their needs. Demonstrated skills in case management, assessment, and intervention, writing case notes, advocacy, conflict resolution techniques, mediation, de-escalation skills and non-violent crisis management. Knowledge of crisis-intervention methodologies. Ability to compromise, negotiate, and work well with others. Current First Aid/CPR Certificate is an asset. Access to a reliable vehicle is an asset . Successful candidates must provide a satisfactory Vulnerable Sector Check prior to commencing employment. Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA.

What you’ll do

Provide crisis intervention, emotional support, intake, assessment, and case management using trauma-informed and survivor-centered approaches, including safety planning and referrals to community resources. Maintain client records and KPI reports, advocate for clients navigating legal processes, support their children’s needs, and facilitate life-skills development.

Requirements

A degree or diploma in a related human or social services field, such as social work, social service work, or child and youth care, plus one year of recent related experience is required; an equivalent combination of training, education, and experience may also qualify. French proficiency is required, and candidates should have case management, assessment, intervention, advocacy, conflict resolution, and crisis-management skills; a current First Aid/CPR certificate and reliable vehicle are assets, and a satisfactory Vulnerable Sector Check is required.

Listed skills

• crisis intervention · Preferred
• case management · Preferred
• Documentation · Preferred
• Emotional support · Preferred
• Critical Thinking · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Crisis Intervention
• Emotional Support
• Case Management
• Client Assessment
• Safety Planning
• Trauma-Informed Practice
• Survivor-Centered Practice
• Advocacy
• Conflict Resolution
• De-Escalation
• Non-Violent Crisis Management
• Active Listening
• Critical Thinking
• Mediation
• Documentation
• French Proficiency

Job areas

• Social Services
• Healthcare
• Legal

More jobs from Nisa Helpline