Mental Health Counsellor - NH Scarborough

Toronto, ON
On-site
Posted Oct 28, 2026
1 position

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 15 hours per week
Seniority: Entry level

Job summary

Provide residents with weekly peer counselling, emotional support, goal-setting assistance, crisis risk assessment, and referrals to community resources. Coordinate with caseworkers and volunteers, deliver wellness groups and staff training, maintain client records, and liaise with community agencies.

Job details

French speaking is a must, Arabic, Urdu or Somali is an asset*** Mental Health Counsellor - Job Description Job Title Mental Health Counsellor Job Status Part time (10-15 hours/week) Independent Contractor Reports to Home Manager Location Nisa Homes Scarborough In Person Nisa Foundation is a community-based charity that has promoted safety, security, and mental wellness for racialized women across Canada since 2014. The organization provides toll-free peer-to-peer counseling services, transitional homes for women & children fleeing abuse or homelessness, and facilitates educational workshops. Nisa Foundation's mission is to transform communities by engaging, equipping, and enriching the lives of women and children to reach their full potential. The Mental Health Counsellor is responsible for providing mentorship, emotional support, problem-solving, goal setting, crisis risk assessment, and referrals to other community support. Mental Health Counsellors promote empowerment and self-determination through non-judgmental listening and client- centred goal setting. The Mental Health Counsellor will use the peer counselling model to assist residents in identifying and achieving life goals as part of their experience at Nisa Homes. What You’ll Do Client Support And Development Conduct one on one peer to peer supportive counselling sessions with residents on a weekly basis to set and achieve goals, address challenges, and refer where necessary to external resources. Develop and implement a regular mental health and wellness support groups on topics such as self-esteem building, empowerment, selfcare strategies, addressing depression, anxiety, and stress. for the women in the home. Use basic counseling skills to create a safe connection with the client to work on supportive care, goals and referrals to community professionals and resources for ongoing MH needs. Work with the resident ant their caseworker to support the housing process and integration into the community. Training Provide training to staff and volunteers on trauma-informed practices, mental health resources and other training where needed. Responsible for assigning and overseeing counselling volunteers to residents. Attend training provided by NF and external training opportunities that are important to counselling skill development. Case Management Participate in intake assessments when needed to assess eligibility, and flag for signs of referrals for increased MH care. Coordinate with caseworkers to ensure the best service and case management available to clients. Reporting Summarize/organize information for discussion in event that a unique case has arisen for current residents for decision making. Provide weekly updates to the Home Manager for client progress. Report weekly for briefing sessions, concerns, directions, collective support, case management. Maintain counselling notes, incident records and other documentation on CRM data base according to regulations. Outreach Liaise with other services, agencies, and professionals. Maintain current knowledge of issues and resources related to abuse and violence to provide presentations and public awareness activities about services and issues of abuse. Facilitate community networking, attend meetings and workshops as needed. Ad Hoc Participate in additional meetings and undertake related responsibilities as reasonably assigned, including special projects, cross-departmental initiatives, and other tasks necessary to support the effective operation of the organization. What You’ll Bring To The Team Communication Skills & Active Listening Positive Attitude Building Trust Emotional Intelligence Conflict Management Skills Crisis Intervention Skills Counselling Skills Assessment Skills What We’re Looking For Must speak and write English proficiently. Clear Vulnerable sector check. Language Proficiency in a second language would be an asset (Urdu, Arabic, Hindi, Somali, Punjabi, Dari, Pashto, French) Relevant degree such as Social Work, Psychology, Counselling, or related field especially with regard to homelessness and vulnerable women and will have a minimum of 2-3 years experience . Other combinations of education, experience and training may be considered. Able to adhere to highest standards of ethical care and confidentiality policies. Demonstrates a commitment to Professional Practice, adheres to professional code of ethics. Demonstrate Wellness Practices: Can identify personal stressors and knows when to ask for help. Can identify and manage signs of burnout.

What you’ll do

Requirements

Requires proficient spoken and written English, a clear vulnerable sector check, and a relevant degree in social work, psychology, counselling, or a related field, with 2–3 years of experience; equivalent combinations may be considered. Candidates must uphold ethical and confidentiality standards, demonstrate professional practice and wellness awareness, and French is stated as a must in the posting headline, while additional languages are an asset.