Counter Sales Associate

Job summary

Provide direct sales service and product information to customers while managing order processing and inventory. Maximize sales and gross profit by evaluating customer needs and upselling appropriate products.

Job details

Job Overview and What We Offer You At Noble, we help our customers’ businesses succeed by investing in our most important asset: our teammates! Start a rewarding career at our Oakville PC as a Counter Sales Associate! We are in business to help our customers succeed! What We Offer You: Internal growth opportunities Access to training and development programs Comprehensive benefits package: Medical & Dental coverage Pension and RRSP contribution opportunities Additional insurance coverage We invest in our most important asset: our teammates —now offering a Student Loan Repayment Benefit! An opportunity to be part of a supportive and close-knit team! The Counter Sales position ensures that we maintain our commitment to deliver the best client service in the business. This teammate will ensure our customers are provided outstanding service for their orders, while ensuring sales and gross profit are maximized. This position is ideal for those who possess exceptional customer service skills and want to learn and grow within a thriving organization. This job posting is for an existing vacancy. When you join Team Noble, success is in store for you too. So ask yourself: Are you Team Noble? How you Contribute to Noble's Success Provide direct sales service and product line information to our customers (in person, or by telephone/e-mail), and ensure customer’s needs are satisfied Process sales, including entering orders, pulling product out of inventory, and scheduling delivery or helping buyers load orders. Evaluate customer’s needs and upsell product where appropriate to maximize sales Other related profit centre duties to support business needs Must Haves and Nice to Haves You Must Have: Minimum two (2) years’ customer service experience Strong interpersonal and relationship building skills Exceptional customer service and communication (written & verbal) skills Able to safely lift upwards of 50lbs Who We Are From our beginning as a plumbing supplier, Noble has grown to serve the trade in HVAC, Hydronics, Industrial, and Fire Protection. From construction through to maintenance and renovation, we offer an incredible assortment of leading brands. While we’ve grown and continue to expand, one thing about Noble that hasn’t changed is our commitment to delivering the best service in our industry. Today, we still judge our success by our customers’ successes. That’s why our teammates are passionate about providing exceptional customer experiences and delivering the best value-added service in the business. When you join Team Noble, success is in store for you, too! As a Noble teammate you have the opportunity to develop the knowledge and skills consistent with our business. We provide the resources, training, and opportunities to thrive. We value diversity and strive to make everyone feel included and respected. Noble is proud to be an Equal Opportunity Employer. We are committed to the principles and practices of employment equity, and encourage all qualified individuals, including women, persons with disabilities, visible minorities, and Indigenous Peoples to apply for our career opportunities. Should you require any assistance during the application process, please contact us at 905-760-6344 with reference of the Job Title. We thank all applicants for their expression of interest. Those who are shortlisted for further review will be contacted directly. Hiring Managers are responsible for reviewing applications and making all final hiring decisions. AI-assisted tools may be used from time to time to support the recruitment process.

What you’ll do

Provide direct sales service and product information to customers while managing order processing and inventory. Maximize sales and gross profit by evaluating customer needs and upselling appropriate products.

Requirements

Requires a minimum of two years of customer service experience and strong interpersonal skills. Candidates must be able to safely lift upwards of 50lbs.

Benefits

• Medical coverage • Dental coverage • Pension • RRSP contribution • Insurance coverage • Student loan repayment benefit • Training and development programs

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• interpersonal skills · Preferred
• Sales · Preferred
• Communication · Preferred
• Upselling · Preferred
• Inventory management · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Order processing
• Inventory management
• Upselling
• Communication
• Interpersonal skills
• Relationship building
• Product knowledge
• Lifting
• Employment Equity
• Fire Protection
• Order Entry
• Artificial Intelligence
• HVAC
• Construction
• Customer Service
• Training And Development
• Direct Selling
• Gross Profit
• Plumbing
• Loans
• Product Lining
• Relationship Building
• Renovation
• Reviewing Applications
• Scheduling

Job areas

• Sales
• Customer Service & Support
• Retail
• Construction
• Logistics
• Counter Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons