Account Manager

Job summary

The Account Manager is responsible for contacting clients to identify product needs, processing orders, and maintaining strong customer relationships. They will also provide pricing quotations, technical support, and collaborate with suppliers on project opportunities.

Job details

Account Manager Status: Regular, Full time Location: Mississauga, Ontario Job Description Reports to: Sales Manager We are looking for an Account Manager who enjoys a fast paced environment with a desire to improve themselves and advance within the company. The incumbent will be a team player who demonstrates initiative and a positive professional attitude and manner. TASKS / RESPONSIBILITIES: Contacts current and prospective clients to identify their need for existing and/or new products Responds to and processes incoming calls and orders Opens new accounts and maintains existing customer base Makes proactive outbound calls. Maintains knowledge base on current products and learns about new products Provides pricing quotations and follows-up on quotes Provides basic technical support on products Builds strong relationships for repeat opportunities Ability to liaise with suppliers on project and non-stocking product opportunities REQUIREMENTS: Post-Secondary education Proficiency with Microsoft Word, Outlook and Excel Previous Sales/Inside Sales experience in the Canadian Electrical Industry is required Superior interpersonal and communication skills Ability to develop long-term client relationship A highly professional approach to business Exceptional organization skills, ability to multitask and a keen eye for detail Technically proficient to quickly learn and understand products Ability to develop quotations & project bid packaging / pricing / presentations Knowledge of electrical industry would be an asset Willingness to work overtime as needed and a sense of team spirit What’s in it for you We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities. What sets us apart is our: Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture. A strong national network offering real opportunities to grow: our people make the difference. Among our benefits: Flexible group insurance plan customizable to your needs. Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP). Group RRSP with employer contribution and TFSA. Postsecondary Scholarship Program for our employee’s children. Charging terminals available at our facilities. Years of Service Recognition Program. Come build your career with us, a growing network where our people make it happen! We are committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at talents@ncsintl.com with your request. Your information will be treated as confidential. Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

What you’ll do

The Account Manager is responsible for contacting clients to identify product needs, processing orders, and maintaining strong customer relationships. They will also provide pricing quotations, technical support, and collaborate with suppliers on project opportunities.

Requirements

Candidates must have post-secondary education and previous sales experience, preferably within the Canadian electrical industry. Proficiency in Microsoft Office and strong organizational and communication skills are required.

Benefits

• Annual profit-sharing
• Flexible group insurance plan
• Telemedicine
• Employee Assistance Program
• Group RRSP
• TFSA
• Postsecondary Scholarship Program
• Years of Service Recognition Program

Listed skills

• Organization skills · Preferred
• interpersonal skills · Preferred
• Microsoft Excel · Preferred
• Sales · Preferred
• Multitasking · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Technical Support · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Inside Sales
• Customer Relationship Management
• Pricing Quotations
• Technical Support
• Multitasking
• Communication Skills
• Interpersonal Skills
• Organization Skills
• Microsoft Word
• Microsoft Outlook
• Microsoft Excel
• Electrical Industry Knowledge
• Project Bid Packaging
• Presentations
• Communication
• Decision Making
• Organizational Skills
• Professionalism
• Sales Management
• Employee Assistance Programs
• Quick Learning
• Telehealth
• Outbound Calls
• Energy Transformation
• Electrical Industry

Job areas

• Sales
• Customer Service & Support
• Energy
• Administrative
• Account Manager
• Account Manager (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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