Personal Lines Inside Sales Broker

Personal Lines - Inside Sales Broker (RIBO Licensed) North City Insurance Brokers North City Insurance Brokers has been serving professional groups and individuals across Ontario since 1981. For over 40 years, we have specialized in providing competitive home and auto insurance programs, exceptional customer service, and trusted insurance advice. North City is proud to be endorsed by numerous professional associations, including many First Responder organizations across Ontario. About the Role We are seeking a motivated and client-focused Personal Lines - Inside Sales Broker to join our growing sales team. This role focuses on servicing inbound sales calls and warm leads for personal lines insurance products, including Auto, Home, Condo, and Tenant insurance. You will work closely with clients to identify their needs, provide professional insurance advice, and convert qualified opportunities into new business. Key Responsibilities Handle inbound sales calls and warm leads for home and auto insurance. Quote and sell personal insurance products to our Group Division clients. Generate new business through referrals and follow-up activities. Quote with multiple insurance markets and present coverage options tailored to client needs. Identify coverage gaps and recommend appropriate solutions. Build and maintain strong client relationships. Cross-sell and upsell insurance products. Deliver exceptional customer service throughout the sales process. Meet and exceed individual sales targets. Maintain accurate client records and ensure compliance with brokerage standards. Qualifications Active RIBO Licence in good standing. Minimum 3 years of Personal Lines insurance sales and account management experience. Proven ability to meet sales targets and close business. Strong communication, relationship-building, and negotiation skills. Excellent knowledge of personal insurance products and markets. Experience with Applied EPIC or similar broker management systems is an asset. Self-motivated, organized, and results-driven. What We Offer Competitive salary Qualified inbound leads provided. Hybrid work environment. Health and dental benefits. Ongoing training and professional development. Career growth opportunities within a well-established brokerage. Supportive and collaborative team culture. If you are a driven insurance professional who enjoys helping clients while growing your sales career, we would love to hear from you. Apply today and join the North City Insurance Brokers team.

The role involves handling inbound sales calls and warm leads to quote and sell personal insurance products like auto, home, and tenant insurance. The broker is responsible for identifying coverage gaps, maintaining client relationships, and meeting individual sales targets.

Candidates must hold an active RIBO license and have at least 3 years of experience in personal lines insurance sales and account management. Proficiency in Applied EPIC or similar broker management systems is considered an asset.

• Health Insurance • Dental Insurance • Ongoing Training • Professional Development • Career Growth Opportunities

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Personal Lines Insurance Sales
• Account Management
• RIBO Licensing
• Negotiation
• Relationship Building
• Cross-selling
• Upselling
• Applied EPIC
• Customer Service
• Insurance Quoting

• Sales
• Customer Service & Support
• Finance & Accounting

Minimum education

Professional degree

Minimum experience

3+ years

Apply by

Sep 19, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate

Application method

Direct apply is available