Underwriting Service Representative

What it’s like to be a Northbridge Underwriting Service Representative Our Underwriting Service Representatives work hard to provide support to Underwriters; performing administrative tasks that allow the Commercial Underwriting team to best serve our customers. Reporting to the Team Leader, Underwriting Service Support, they also use their strong Customer Service skills to work with our internal Underwriting teams; verifying information needed to get the job done right. Our USRs are passionate about insurance and use this opportunity to showcase their talents and further their insurance career. They are extremely detail-oriented, accurate, and have a strong desire to complete tasks quickly - while always wanting to lend a helping hand. We want your talent If you are great at: Performing data entry and data calculations Communicating with underwriters for verification and qualification of information Being accurate, while also being efficient Multi-tasking Customer Service If you have: Post-Secondary Education and/or Insurance experience Intermediate level computer skills, and the ability to learn new programs Actively pursuing a CIP designation We really mean it when we say we put you first. Here are a few ways how: Hybrid work! We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it. We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more! We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs. We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs. NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days. Who we are: We’re Northbridge Insurance. We’re proud to work with Canada’s most trusted commercial broker networks. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to understanding the needs of our customers and creating solutions that help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge. At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

The Underwriting Service Representative provides administrative support to the Commercial Underwriting team by performing data entry and calculations. They also communicate with underwriters to verify information and ensure accurate processing of insurance tasks.

Candidates should have post-secondary education or relevant insurance experience along with intermediate computer skills. The role requires a detail-oriented individual who is actively pursuing a CIP designation.

• Hybrid work • Employee share purchase plan • Pension plans • RRSP • Staff insurance discounts • Flexible health benefits • Early leave days • Wellness programs • Rewards and recognition programs • Education assistance • Donation matching • Team volunteer days

• Customer servicePreferred
• CommunicationPreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Data entry
• Data calculations
• Customer service
• Communication
• Verification
• Qualification
• Accuracy
• Efficiency
• Multi-tasking
• Detail-oriented
• Insurance knowledge
• Hybrid Model
• Workplace Inclusivity
• Administrative Functions
• Underwriting
• Customer Relationship Management
• Customer Service
• Computer Literacy
• Data Entry
• Fibre Channel Over IP
• Leadership Development
• Mentorship
• Multitasking
• Prioritization
• Detail Oriented

• Finance & Accounting
• Administrative
• Customer Service & Support
• Underwriting Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week

Office presence

3 days per week