SWITCHBOARD, HEALTH RECORDS CLERK

Job summary

Create, maintain, retrieve, assemble, and analyze patient records, and support the release of information and patient registration, admission, and discharge processes. Handle switchboard and communications duties, including answering and transferring calls, taking messages, faxing reports, and restocking supplies.

Job details

Northern Health is looking for an experienced, highly efficient, and self-directed Switchboard, Health Records Clerk to support the Health Information department. In accordance with the established mission, vision, values, and strategic priorities of Northern Health, and under the general supervision of Manager or designate, the Switchboard/ Health Records Clerk performs clerical duties related to creating and maintaining patient records, record retrieval, assembly, quantitative analysis, release of information, and clerical duties relating to the admission and discharge of patients including registration. Performs a variety of clerical duties such as answering phones, taking messages, transferring calls, fax reports, and restocking supplies. Receives and forwards calls and information utilizing a switchboard, public address and related communications system.

What you’ll do

Create, maintain, retrieve, assemble, and analyze patient records, and support the release of information and patient registration, admission, and discharge processes. Handle switchboard and communications duties, including answering and transferring calls, taking messages, faxing reports, and restocking supplies.

Requirements

The posting seeks an experienced, efficient, and self-directed candidate to support the Health Information department. No specific education, certification, or years-of-experience requirements are stated.

Listed skills

• analysis · Preferred
• Attention to detail · Preferred
• Health · Preferred
• Communication · Preferred
• Supervision · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Health Records Management
• Patient Record Creation
• Patient Record Maintenance
• Record Retrieval
• Record Assembly
• Quantitative Analysis
• Release of Information
• Patient Registration
• Admission and Discharge Clerical Support
• Telephone Answering
• Message Taking
• Call Transfer
• Faxing Reports
• Switchboard Operation
• Public Address Systems
• Supply Restocking

Job areas

• Healthcare
• Administrative
• Customer Service & Support

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