Campus Services Clerk (26:146)

Job summary

The Campus Services Clerk handles internal and external inquiries and manages registration procedures for students. Responsibilities include maintaining student records in Ellucian Colleague and performing daily financial tasks like cashouts and bank deposits.

Job details

Term of App't: Monday - Friday (35 hours/week) until April 28, 2028 Start date: Immediately Reporting to: Associate Registrar, Enrolment Services Salary Classification 8 $26.74 - $27.57 per hour in accordance with the BCGEU Support Collective Agreement. Temporary employees receive an additional $0.58 per hour in lieu of benefits and 6% vacation pay included with each pay period. The period between Christmas and New Year's Day is unpaid time off. Description The Campus Services Clerk responds to external and internal inquiries from students, staff, and the public in person, by phone, and through written correspondence for programs offered college wide. The Clerk performs routine public relations functions, including providing general information on policies and procedures, maintaining course interest lists across all program areas, and following up with students by phone and email. This role is responsible for daily cashouts and bank deposits, requiring strong attention to detail and accuracy. This position requires excellent organization skills, with the ability to prioritize tasks and meet deadlines in an environment with frequent interruptions. The Clerk completes all registration procedures for current and prospective students and maintains the student records system, Ellucian Colleague. If you have a passion for delivering exceptional customer service and thrive in a fast-paced, continuously evolving environment, this position may be an excellent fit. Qualifications Required: Office Administration certificate Minimum of two years of related work experience Proficiency with a current version of Microsoft Office Experience validating cash and balancing accounts Excellent written and verbal communication skills An equivalent combination of education and experience may be considered. Preferred Experience with a student records registration system We thank all applicants for their interest in employment with NLC, however; only those contacted for an interview will be acknowledged. To support employment equity and diversity in the workplace, we encourage all qualified applicants, including Indigenous Peoples, persons with disabilities, visible minorities, women, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at Northern Lights College. In the spirit of reconciliation, we are committed to increasing Indigenous Peoples' representation throughout the institution and encourage applicants to self-identify as Indigenous--First Nation, Metis, or Inuit within cover letters and/or resume. Salary: $26.74 - $27.57 per hour

What you’ll do

The Campus Services Clerk handles internal and external inquiries and manages registration procedures for students. Responsibilities include maintaining student records in Ellucian Colleague and performing daily financial tasks like cashouts and bank deposits.

Requirements

Candidates must possess an Office Administration certificate and at least two years of related work experience. Proficiency in Microsoft Office and experience with cash validation and account balancing are required.

Benefits

• Vacation Pay

Listed skills

• Customer service · Preferred
• written communication · Preferred
• Organization · Preferred
• Cash handling · Preferred
• Office Administration · Preferred
• Microsoft Office · Preferred
• Prioritization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Office Administration
• Cash Handling
• Account Balancing
• Written Communication
• Verbal Communication
• Organization
• Prioritization
• Microsoft Office
• Student Records Management

Job areas

• Administrative
• Education
• Customer Service & Support