Hotel Front Desk Supervisor

Job summary

Coordinate, assign, and review staff work; establish schedules and procedures; and perform the same duties as supervised employees. Resolve operational problems, support guests with special needs, prepare reports, train staff, maintain systems and equipment, and requisition supplies.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Co-ordinate activities with other work units or departments Establish work schedules and procedures Perform same duties as workers supervised Prepare and submit reports Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality Assist clients/guests with special needs Co-ordinate, assign and review work Hire and train staff in job duties, safety procedures and company policies Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery Requisition materials and supplies Experience and specialization Computer and technology knowledge MS Outlook Additional information Personal suitability Accurate Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Interpersonal awareness Judgement Organized Team player Benefits Financial benefits Bonus Gratuities Other Benefits Free parking available On-site amenities On-site housing options Other benefits Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Participates in a government or community program or initiative that supports newcomers and/or refugees Supports newcomers and/or refugees with foreign credential recognition

What you’ll do

Coordinate, assign, and review staff work; establish schedules and procedures; and perform the same duties as supervised employees. Resolve operational problems, support guests with special needs, prepare reports, train staff, maintain systems and equipment, and requisition supplies.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. Candidates should be accurate, dependable, organized, flexible, client-focused, and effective communicators and team players, with knowledge of MS Outlook.

Benefits

• Bonus
• Gratuities
• Free Parking
• On-Site Amenities
• On-Site Housing

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• safety procedures · Preferred
• Organization · Preferred
• Communication · Preferred
• report preparation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Coordination
• Work Scheduling
• Report Preparation
• Problem Solving
• Technical Advice
• Productivity Improvement
• Customer Service
• Staff Hiring
• Staff Training
• Safety Procedures
• Computer Systems Maintenance
• Supply Requisition
• MS Outlook
• Communication
• Organization
• Teamwork

Job areas

• Hospitality
• Management & Leadership
• Customer Service & Support

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