Front of House - Host/Hostess

Job summary

The host is responsible for providing a world-class impression by greeting and seating guests while maintaining a clean and organized restaurant environment. They also handle reservations, answer guest inquiries, and support the team in delivering excellent service.

Job details

Our people are the heart and soul of our business, and we are looking for enthusiastic, upbeat, and bubbly personalities to join our team. Hosts are essential to our business as they are the life and spirit of our restaurants; from directly before a guest enters, throughout their entire experience, all the way up to the moment they leave. Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way. Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail. Key Responsibilities Providing a world class impression on each and every guest, along with supporting your team in any way you can, some of your responsibilities will include: Seeking endless opportunities to offer hospitality to our guests and team members Answering the phone to handle reservations and guest inquiries Helping to maintain a clean and organized restaurant Leading our front door to ensure prompt, friendly greeting and seating of each guest Be a part of welcoming and training new team members Key Requirements Energetic and positive Ability to remain highly organized Team oriented Strong work ethic Dependable and flexible Committed to continuous improvement Opportunities With our company, you will have the chance to: Gain valuable experience in time management and communication Expand your network with new connections Advance your people skills Grow your career in our rapidly expanding company Learn about opportunities for taking part in new restaurant opens across Canada and the USA

What you’ll do

The host is responsible for providing a world-class impression by greeting and seating guests while maintaining a clean and organized restaurant environment. They also handle reservations, answer guest inquiries, and support the team in delivering excellent service.

Requirements

Candidates must be energetic, positive, and highly organized with a strong work ethic. The role requires a team-oriented mindset and the flexibility to work in a fast-paced environment.

Benefits

• Team development opportunities
• Personal growth opportunities
• Career-enhancing connections

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Time management · Preferred
• Organization · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Hospitality
• Customer service
• Communication
• Time management
• Organization
• Teamwork
• Problem solving
• Interpersonal skills
• Phone etiquette
• Reservation management
• Energetic
• Strong Work Ethic
• Continuous Improvement Process
• Culinary Arts
• Restaurant Operation
• Time Management
• Team Building
• Team Oriented
• Reservations
• Enthusiasm

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Front Office Host/Hostess
• Host / Hostess
• Waiters
• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

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