Community Ambassador

Original job posting

The Community Ambassador fosters meaningful community engagement and supports access to health and social services within an interdisciplinary team. They build relationships with residents, promote program awareness, and facilitate connections to care while addressing barriers to access.

Job details

Community Ambassador 1 FTE Thunder Bay Site One of a network of provincial community health centres, the NorWest Community Health Centres is a community-based, non-profit organization funded by Ontario Health, emphasizing access to primary health care and prevention programs and services. We are currently seeking 1 FTE Community Ambassador for the Community Wellness Hubs to foster meaningful community engagement and support access to health and social services as part of an interdisciplinary team. The successful candidate will be committed to health equity, cultural safety, and accessible care for underserved communities. Community Ambassador builds strong relationships with residents, promotes awareness of available programs and services, facilitates connections to care, and helps address barriers to access. Services are delivered in a culturally safe, trauma-informed, and client-centered manner that respects diverse backgrounds, traditions, values, and lived experiences. The position has a competitive salary, the Health Care of Ontario Pension Plan (HOOPP) and an excellent group health benefit package. The salary range for this position is $40,781 to $47,977 annually. Compensation will commensurate with qualifications and relevant experience. We do not use AI to screen resumes. QUALIFICATIONS: Secondary school diploma, or equivalent work experience. Experience working in community outreach, peer navigation, or health promotion roles with all genders, particularly with older adults, Black/Indigenous, newcomer, 2SLGBTQI+ communities, persons experience mental health or substance use, or involvement in the criminal justice system. Lived experience related to community health, mental health and addictions, or navigating systems of care as a client or family member. Comfort facilitating group discussions, outreach activities, and one-on-one support in community settings. Ability to build trust and establish supportive, culturally safe relationships with community members. Demonstrated ability to be flexible, organized, a self-starter, and possess excellent problem-solving skills. Ability to speak languages other than English considered a strong asset. Proficiency in the use of computers and Microsoft Office. Valid driver’s license or ability to travel to local sites and events is required. How to Apply: Please visit https://norwestchc.org/team/ The deadline for applicants is Friday, October 9, 2026 at 4:30 p.m. Please submit your cover letter, resume and three work reference contacts with your online application. Cover letters can be addressed to: Lesly Gunasekara, Manager of Human Resources NorWest Community Health Centres 525 Simpson Street Thunder Bay, Ontario P7C 3J6 FAX: 807-622-7637 www.norwestchc.org NorWest Community Health Centres is an equal opportunity employer committed to fostering an inclusive, accessible, and barrier-free workplace. We provide accommodation throughout all stages of the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). We thank all applicants for their interest; however, only those selected for an interview will be contacted.

What you’ll do

The Community Ambassador fosters meaningful community engagement and supports access to health and social services within an interdisciplinary team. They build relationships with residents, promote program awareness, and facilitate connections to care while addressing barriers to access.

Requirements

Candidates must have a secondary school diploma or equivalent and experience in community outreach or health promotion. Proficiency in Microsoft Office and a valid driver's license are required, along with the ability to build culturally safe relationships.

Benefits

• Health Care of Ontario Pension Plan
• Group health benefit package

Listed skills

• Facilitation · Preferred
• Relationship Building · Preferred
• Problem solving · Preferred
• Microsoft Office · Preferred
• Communication · Preferred
• Organization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Community outreach
• Peer navigation
• Health promotion
• Facilitation
• Relationship building
• Problem-solving
• Microsoft Office
• Cultural safety
• Trauma-informed care
• Client-centered care
• Communication
• Organization
• Community Outreach
• Discussion Facilitation
• Self-Starter
• Valid Driver's License
• Artificial Intelligence
• Mental Health
• Social Work
• Community Health
• Cultural Safety
• Disabilities
• English Language
• Health Equity
• Health Promotion
• Problem Solving
• Primary Health Care
• Relationship Building
• Resume Screening
• Trauma Care

Job areas

• Social Services
• Healthcare
• Community Ambassador
• Community Health Worker
• Community Health Workers