Medical Secretary/Receptionist

Job summary

The receptionist is responsible for greeting clients, managing incoming calls, and scheduling appointments. They also maintain filing systems, update client databases, and perform various administrative office duties.

Job details

Medical Secretary/Receptionist Casual Armstrong Site One of a network of provincial community health centres, the NorWest Community Health Centres is a community based, non-profit organization funded by Ontario Health, emphasizing access to primary health care and prevention programs and services. We are currently seeking a Casual Receptionist/Secretary who as a valuable member of the Community Health Centre team, is responsible for greeting clients, handling incoming telephone calls and requests for information, scheduling appointments, maintaining appropriate filing systems, updating the client database, and performing various office administrative duties. The position has a competitive salary, and the option to join the Health Care of Ontario’s Pension Plan (HOOPP). The hourly range for this position is $23.053 to $27.775. We do not use AI to screen resumes. QUALIFICATIONS: Two years of experience as a receptionist, preferably in a clinical setting or human service organization. Demonstrated ability to perform well when dealing with multiple demands and unpredictable workflows. Excellent organizational skills, judgment, tact and problem solving skills. A professional and friendly telephone manner and experience in dealing with the public in a mature sensitive and helpful manner in person and by telephone. Good knowledge of medical terminology and high proficiency/accuracy in word processing, and data entry skills. Awareness of and sensitivity to health issues particularly within populations who face barriers to accessing care (under housed, living with mental health challenges or diagnoses, current or past substance use, complex health histories, 2SLGBTQIA+, newcomers, non-insured). High school diploma or equivalent. How to Apply: Please visit https://norwestchc.org/team/ The deadline for applicants is Tuesday, October 20, 2026 at 4:30 p.m. Please submit your cover letter, resume and three work reference contacts with your online application. Cover letters can be addressed to: Lesly Gunasekara, Manager of Human Resources NorWest Community Health Centres 525 Simpson Street Thunder Bay, Ontario P7C 3J6 FAX: 807-622-7637 www.norwestchc.org Norwest Community Health Centres is an equal opportunity employer. We thank all applicants for their interest but only those selected for an interview will be contacted. Upon request, accommodations due to a disability are available throughout the selection process.

What you’ll do

The receptionist is responsible for greeting clients, managing incoming calls, and scheduling appointments. They also maintain filing systems, update client databases, and perform various administrative office duties.

Requirements

Candidates must have at least two years of experience as a receptionist, preferably in a clinical or human service setting. A high school diploma or equivalent is required, along with proficiency in medical terminology and data entry.

Benefits

• Pension plan

Listed skills

• Data entry · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Administrative Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Receptionist duties
• Medical terminology
• Data entry
• Word processing
• Client database management
• Scheduling appointments
• Telephone etiquette
• Filing systems
• Problem solving
• Organizational skills
• Interpersonal skills
• Administrative support
• Tactfulness
• Workflow Management
• Organizational Skills
• Administrative Functions
• Mental Health
• Community Health
• Data Entry
• Word Processing
• Problem Solving
• Medical Terminology
• Primary Health Care
• Resume Screening
• Setting Appointments
• Filing

Job areas

• Healthcare
• Administrative
• Social Services
• Medical Secretary/Receptionist
• Medical Secretary
• Medical Secretaries
• Medical Secretaries and Administrative Assistants

More jobs from NorWest Community Health Centres