Registration/Scheduling Clerk, Neurology

Job summary

The Registration and Scheduling Clerk is responsible for managing patient scheduling, registration, and processing within the Neurology Clinic. They interact with patients, families, and inter-professional team members to ensure high-quality, family-centered care.

Job details

Click here to apply as an internal applicant. Company : IWK Health Req ID: 227796 Department/Program: Neurology Clinic/Team, Children's Surgical, Emergency and Rehabilitation Location: Halifax Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s) Start Date: ASAPUnion Status: NSGEU Off&Cler, Admin Professionals Bargaining UnitCompensation: $23.3519 - $25.3918 /hourClosing Date: 26-Oct-26 (Applications are accepted until 23:59 Atlantic Time) IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive. Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.The Opportunity Reporting to the Manager, Rehabilitation Services, and under the direction of the Clinical Leader, the Registration and Scheduling Clerk is responsible for patient scheduling, timely registration, and processing of patients with appointments in the Neurology Clinic. The Registration and Scheduling Clerk interacts with colleagues, patients, families, students, and partners in a respectful and collaborative manner, keeping with the principals of family centred care, and Health Centre standards to meet the needs of patients and families. Hours of Work 8:30 a.m - 4:30 p.m.Your Qualifications • Minimum High School Diploma or GED required. • Graduate of a recognized Office Administration Program an asset. • Demonstrated working knowledge of Microsoft Office and other computer programs/technology required. Testing may be conducted on candidates. • Demonstrated accurate keyboarding and data entry skills required. Testing will be conducted on short-listed candidates and results will be factored into the candidate’s overall suitability for this position. • Demonstrated knowledge of medical terminology required. • Knowledge of Neurology medical terminology an asset. • Previous experience in registration and scheduling required, preferably in a health care setting. • Previous experience with Meditech and CWS preferred. • Proven team player with excellent communication and interpersonal skills required. • Demonstrated ability to respectfully work with a variety of inter-professional team members required. • High degree of initiative, diligence, attention to detail, and self-discipline required. • Excellent multi-tasking, organizational and prioritization skills required. • Competency in other languages considered an asset; French preferred. Thank you for your interest in IWK Health. Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process. This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position. An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials. If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.

What you’ll do

The Registration and Scheduling Clerk is responsible for managing patient scheduling, registration, and processing within the Neurology Clinic. They interact with patients, families, and inter-professional team members to ensure high-quality, family-centered care.

Requirements

Candidates must have a high school diploma or GED and demonstrated proficiency in Microsoft Office and data entry. Previous experience in medical registration and scheduling, along with knowledge of medical terminology, is required.

Benefits

• Training opportunities
• Mentorship opportunities
• Wellness programs

Listed skills

• Data entry · Preferred
• Microsoft Office · Preferred
• Communication Skills · Preferred
• interpersonal skills · Preferred
• Multi-Tasking · Preferred
• Prioritization · Preferred
• Attention to detail · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient scheduling
• Registration
• Medical terminology
• Data entry
• Keyboarding
• Microsoft Office
• Communication skills
• Interpersonal skills
• Multi-tasking
• Organizational skills
• Prioritization
• Attention to detail
• Teamwork
• Meditech
• CWS
• MEDITECH EHR
• Office Administration
• Self-Discipline
• Communication
• Data Entry
• Disabilities
• Surgical Emergency
• French Language
• Leadership
• Health Sciences
• Interpersonal Communications
• Medical Terminology
• Mentorship
• Multitasking
• Neurology
• Rehabilitation
• Primary Care
• Scheduling
• Detail Oriented

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Scheduling Clerk
• Scheduler / Operations Coordinator
• Stock Clerks
• Production, Planning, and Expediting Clerks

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