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Remote Customer Service Representative

  • Alberta, Canada, Manitoba, Canada, New Brunswick, Canada, Nova Scotia, Canada
  • Remote
  • Posted Aug 28, 2026
  • 1 position

$21 / hour

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Posting language
English
Working hours
40 hours per week

Job summary

Manage incoming phone inquiries and requests from cardholders and financial institution partners regarding credit card services. Promote new services and maintain high levels of customer satisfaction through timely problem resolution.

Job details

Manage incoming phone inquiries and requests from cardholders and financial institution partners regarding credit card services. Promote new services and maintain high levels of customer satisfaction through timely problem resolution. Requires a minimum of 3 months of customer service experience and proficiency in Microsoft Suite applications. Candidates must possess excellent communication skills and the ability to work rotational shifts including evenings and weekends.

What you’ll do

Manage incoming phone inquiries and requests from cardholders and financial institution partners regarding credit card services. Promote new services and maintain high levels of customer satisfaction through timely problem resolution.

Requirements

Requires a minimum of 3 months of customer service experience and proficiency in Microsoft Suite applications. Candidates must possess excellent communication skills and the ability to work rotational shifts including evenings and weekends.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Employee Assistance Program
  • RRSP program
  • Short-term disability
  • Long-term disability
  • Rewards and recognition programs
  • Career advancement opportunities
  • Paid training

Listed skills

  • Time management · Preferred
  • Customer service · Preferred
  • Problem solving · Preferred
  • Sales · Preferred
  • Data entry · Preferred
  • Communication Skills · Preferred
  • Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer service
  • Communication skills
  • Sales
  • Analytical skills
  • Problem-solving
  • Microsoft Suite
  • Telephone etiquette
  • Credit card processing
  • Financial operations
  • Conflict resolution
  • Data entry
  • Time management

Job areas

  • Customer Service & Support
  • Finance & Accounting
  • Sales

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