Student, HRSC, Employee Support

Job summary

Serve as the primary contact for HR inquiries regarding policies, payroll, and benefits via phone, email, and ServiceNow. Maintain accurate employee records and support continuous improvement initiatives and process documentation.

Job details

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence. Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien. An exciting opportunity awaits a motivated student at our Calgary office. Providing invaluable work experience in a growing company, this term position will begin in January 2027 for 8 or 12 months. What You'll Do Serve as the first point of contact for HR inquiries received through phone, email, and ServiceNow. Respond to questions related to HR policies, payroll, benefits, leaves, and employee programs. Educate employees on HR processes, systems, and self-service tools. Provide support with benefits enrollment, and basic technical troubleshooting. Work with subject matter experts and internal partners to resolve inquiries and escalate complex issues when required. Maintain accurate case documentation and employee records. Support continuous improvement initiatives and process documentation updates. Participate in cross-training activities. Safeguard confidential employee information. Deliver exceptional customer service while meeting service level expectations. Ability and willingness to work statutory holidays on a scheduled rotation to support HR operations and service commitments. What You'll Bring Currently enrolled in a Bachelor’s degree program, majoring in Human Resources or related program with a graduation date of August 2027 or later. Strong verbal and written communication skills. Excellent customer service and relationship-building abilities. Strong attention to detail and commitment to accuracy. Experience with Microsoft 365; SAP, SuccessFactors, or ServiceNow considered an asset. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving, analytical, and organizational skills. Ready to make an impact with us? Apply today! The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law. Please be advised that pre-screen interviews may be transcribed (there will be no audio or video recording) and that artificial intelligence tools may be used to summarize the transcript of the discussion. These tools will not be used to make or influence hiring decisions. Biometric identifiers and biometric information will not be captured. If you wish to request an alternative process or a reasonable accommodation, please contact the recruiter identified in this posting. Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien To stay connected to us and for the latest job postings and news, follow us on: LinkedIn, Facebook, and Instagram.

What you’ll do

Serve as the primary contact for HR inquiries regarding policies, payroll, and benefits via phone, email, and ServiceNow. Maintain accurate employee records and support continuous improvement initiatives and process documentation.

Requirements

Must be currently enrolled in a Bachelor's degree program majoring in Human Resources or a related field with a graduation date of August 2027 or later. Requires strong communication skills and proficiency in Microsoft 365, with SAP or ServiceNow experience considered an asset.

Listed skills

• SAP · Preferred
• Customer service · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Microsoft 365 · Preferred
• Attention to detail · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Relationship Building
• Microsoft 365
• SAP
• SuccessFactors
• ServiceNow
• Problem Solving
• Analytical Skills
• Organizational Skills
• Written Communication
• Verbal Communication
• Attention To Detail

Job areas

• Human Resources
• Customer Service & Support
• Agriculture
• Administrative