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Veterinary Receptionist

Manage the front-desk experience by greeting clients, scheduling appointments, and processing payments. Maintain client records in business software and ensure the cleanliness of the waiting area.

  • On-site
  • Thornbury, ON
  • Posted Aug 23, 2026
  • Apply by Nov 3, 2026
  • 1 position

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Job summary

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required. Benefits Health Benefits RRSP Employee discounts Uniform Allowances Remuneration $20-21 per hour (32-40 hours per week) Note: this role requires working Saturdays on a revolving schedule and changing shifts (we are open from 7:45 a.m to approx 6:30 p.m.)

What you’ll do

Manage the front-desk experience by greeting clients, scheduling appointments, and processing payments. Maintain client records in business software and ensure the cleanliness of the waiting area.

Requirements

Requires a minimum of 6 months of job-related experience. Candidates must be available to work revolving Saturdays and changing shifts.

Benefits

• Health Benefits • RRSP • Employee Discounts • Uniform Allowances

Listed skills

  • Time managementPreferred
  • Data entryPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Client Experience
  • Payment Processing
  • Appointment Scheduling
  • Phone Etiquette
  • Data Entry
  • Client Communication
  • Office Administration
  • Time Management

Job areas

  • Healthcare
  • Customer Service & Support
  • Administrative

Additional details

Minimum experience
0+ years
Apply by
Nov 3, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Entry level