Veterinary Receptionist

Job summary

Manage the front-desk experience by greeting clients, scheduling appointments, and processing payments. Maintain client records in business software and ensure the cleanliness of the waiting area.

Job details

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required. Benefits Health Benefits RRSP Employee discounts Uniform Allowances Remuneration $20-21 per hour (32-40 hours per week) Note: this role requires working Saturdays on a revolving schedule and changing shifts (we are open from 7:45 a.m to approx 6:30 p.m.)

What you’ll do

Manage the front-desk experience by greeting clients, scheduling appointments, and processing payments. Maintain client records in business software and ensure the cleanliness of the waiting area.

Requirements

Requires a minimum of 6 months of job-related experience. Candidates must be available to work revolving Saturdays and changing shifts.

Benefits

• Health Benefits
• RRSP
• Employee Discounts
• Uniform Allowances

Listed skills

• Time management · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client Experience
• Payment Processing
• Appointment Scheduling
• Phone Etiquette
• Data Entry
• Client Communication
• Office Administration
• Time Management

Job areas

• Healthcare
• Customer Service & Support
• Administrative

More jobs from NVA Canada