Food and Beverage Server

Job summary

The server is responsible for greeting patrons, taking food and beverage orders, and serving specialty items while ensuring compliance with liquor legislation. Additional duties include balancing cash sales, managing wine inventory, and supervising or training other serving staff.

Job details

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 7 months to less than 1 year On site Work must be completed at the physical location. There is no option to work remotely. Work setting Restaurant Pub Responsibilities Tasks Must be of legal age to mix and serve alcoholic beverages Address customers' complaints or concerns Prepare and serve specialty food at customers' tables Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings Describe menu items including daily specials for customers Enforce provincial/territorial liquor legislation and regulations Advise on menu selections Balance cash and record sales Clear and clean tables, trays and chairs Describe and advise on wine selection Greet patrons, present menus, make recommendations and answer questions regarding food and beverages Order and maintain inventory of wines and wine glassware Perform sensory evaluation of wines Serve food and beverages Supervise other servers and bussing staff Take orders and relay to kitchen and bar staff Train staff Assist clients/guests with special needs Provide customer service Credentials Certificates, licences, memberships, and courses Smart Serve ProServe program Experience and specialization Computer and technology knowledge Electronic cash register Point of sale system Additional information Security and safety Bondable Work conditions and physical capabilities Bending, crouching, kneeling Fast-paced environment Handling heavy loads Physically demanding Standing for extended periods Work under pressure Weight handling Up to 9 kg (20 lbs) Up to 13.5 kg (30 lbs) Own tools/equipment Uniform Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Initiative Organized Reliability Team player

What you’ll do

The server is responsible for greeting patrons, taking food and beverage orders, and serving specialty items while ensuring compliance with liquor legislation. Additional duties include balancing cash sales, managing wine inventory, and supervising or training other serving staff.

Requirements

Candidates must have a high school diploma or equivalent and between 7 months to 1 year of experience. Required certifications include Smart Serve or ProServe, along with the ability to handle physically demanding tasks in a fast-paced environment.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Cash handling · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Alcohol Service
• POS Systems
• Cash Handling
• Menu Knowledge
• Wine Selection
• Staff Training
• Inventory Management
• Complaint Resolution
• Interpersonal Skills
• Oral Communication
• Teamwork
• Organization
• Flexibility
• Initiative
• Client Focus

Job areas

• Food & Beverage
• Hospitality
• Customer Service & Support