Unit Secretary (CUPE) - NICU - Part Time - Markham Stouffville Hospital

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application. Land acknowledgement: Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty. Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations. Who you are: You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage You are a patient and/or client centered individual who performs at an exemplary standard You are a team player with excellent communication, critical thinking and prioritization skills Posting Closing Date: EOD August 28th What we are looking for: The Unit Secretary is a valuable member of the NICU and has a significant impact on the efficient and effective operation of the department. The successful candidate will be responsible for both clerical and receptionist duties as well as patient registration. Although the primary location is the NICU you will be an integral part of a team of Unit Secretaries and therefore will be trained to work in all areas of the Childbirth and Children's Program. The clerical aspect of the role includes: patient registration, filing, recording, organizing and entering physician orders into the computer, photocopying, faxing documents, arranging patient transfers, reordering supplies as needed. The successful candidate will have demonstrated ability to communicate effectively, work within a team environment, set priorities and multi task proficiently. The receptionist aspect of the role includes: receiving visitors, patients and/or hospital personnel on the department, answering and directing telephone calls to the appropriate personnel, scheduling appointments and giving information related to patient care as authorized by a Registered Nurse. This wole will also support payroll and timekeeping. What you bring to the role: Previous hospital unit secretary experience Experience in a Maternal/Child Unit is required Sound knowledge of medical terminology Proficient computer and typing skills Strong customer service, interpersonal and written and verbal communication skills Ability to prioritize and manage multiple demands in a fast pace environment Strong critical thinking, problem solving and decision-making skills with a high attention to detail Excellent organizational skills Demonstrated ability to work effectively within an interprofessional team as well as independently Demonstrated good attendance and performance record with the ability to maintain this same standard Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required Work Schedule: Sat/Sun 8 hrs every third weekend Please note schedules may change due to operational needs. Compensation: CUP C03 Range: $28.13 - $31.65 Who we are: Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT). Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Oak Valley Health Equity, Diversity, Inclusion and Belonging statement Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources. We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDIB.

The Unit Secretary manages clerical and receptionist duties, including patient registration, filing, and entering physician orders. They also support the department by scheduling appointments, arranging patient transfers, and assisting with payroll and timekeeping.

Candidates must have previous hospital unit secretary experience, specifically within a Maternal/Child unit. Proficiency in medical terminology, computer systems, and strong communication skills are essential for this role.

• Customer servicePreferred
• Problem solvingPreferred
• Attention to detailPreferred

Identified from the job description. Confirm important requirements above.

• Medical terminology
• Patient registration
• Clerical duties
• Receptionist duties
• Computer skills
• Typing skills
• Customer service
• Interpersonal skills
• Communication skills
• Prioritization
• Critical thinking
• Problem solving
• Decision-making
• Attention to detail
• Organizational skills
• Timekeeping
• Registered Nurse (RN)
• Courage
• Organizational Skills
• Compassion
• Patient-Centered Care
• Acute Care
• Mental Health
• Decision Making
• Clerical Works
• Customer Service
• Communication
• Community Health
• Computerized Physician Order Entry
• Critical Thinking
• Disabilities
• Healing
• Health Equity
• Problem Solving
• Medical Terminology
• Midwifery
• Multitasking
• Neonatal Intensive Care Unit
• Patient Registration
• Surgery
• Typing
• Verbal Communication Skills
• Setting Appointments
• Radiology Certified Coder
• Filing
• Diversification (Investing)
• Detail Oriented
• Honesty

• Healthcare
• Administrative
• Customer Service & Support
• Hospital Unit Secretary
• Medical Secretary
• Medical Secretaries
• Medical Secretaries and Administrative Assistants

Minimum experience

2+ years

Apply by

Aug 29, 2026

Posting language

English

Working hours

8 hours per week