Olive Garden Host

Job summary

The host is responsible for greeting guests, managing the flow of seating, and maintaining a welcoming environment. They also handle phone inquiries, manage wait lists, and ensure the restaurant's sanitation standards are met.

Job details

At Olive Garden, we believe life is best shared around the table. From every heartfelt server greeting to every basket of our fresh-baked breadsticks, we’re here to bring people together over a meal worth sharing. With our endless first courses, homemade soups and sauces and signature classic favourites, Italian generosity is always on the table. Step inside and feel transported to the heart of a lively kitchen - our warm, welcoming atmosphere will make you feel right at home. Because when you’re here, you’re family. Overview As a host at Olive Garden, you create the guests’ first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe environment for our guests and their dining experience. As a host, you will ensure that various guest and team member touch points are regularly sanitized and disinfected. Our hosts take pride in making loyal guests by guiding them to their table, presenting them with clean menus, and offering suggestions to enhance their dining experience. Finally, as a host, you will complete the guests’ experience by genuinely thanking them for their visit, wishing them a fond farewell, and inviting them back to our restaurants. One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants. Our Winning Family Starts With You! Check out these great benefits! What Will You Do In This Role Greet and welcome Guests when entering the restaurant Manage the Guest Flow, table turns and seating Accurately complete all set up and closing procedures Answer the phone in a pleasant manner and respond to Guest inquiries Manage a wait list and interact with Guests Offer a friendly final farewell to Guests Thank Guests for joining us and invite them to return What We Are Looking For Dynamic, energetic and self-confident personality Excellent communication, social and organizational skills Ability to multi-task and maintain high energy in a fast-paced environment Ability to work a flexible schedule Ability to work as part of a team and help contribute to a positive Guest experience, however necessary Openness to learning, coaching and career growth What’s In It For You 20% employee discount dining card valid at participating Recipe brands Flexible scheduling An energetic and dynamic team Competitive wages Fun working environment Growth and development opportunities within the restaurant Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands And much more! Because at Olive Garden, We’re All Family Here! Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone. Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact [email protected]

What you’ll do

The host is responsible for greeting guests, managing the flow of seating, and maintaining a welcoming environment. They also handle phone inquiries, manage wait lists, and ensure the restaurant's sanitation standards are met.

Requirements

Candidates should have a dynamic, energetic personality with excellent communication and organizational skills. The ability to work a flexible schedule and thrive in a fast-paced team environment is essential.

Benefits

• 20% Employee Discount Dining Card • Flexible Scheduling • Competitive Wages • Growth And Development Opportunities • Career Advancement Opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Guest Relations
• Communication Skills
• Organizational Skills
• Multi-tasking
• Teamwork
• Time Management
• Customer Service
• Conflict Resolution

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support