Senior Analyst, Software Asset Management

Job summary

The Senior Analyst manages enterprise software assets, vendor licensing, and compliance activities to ensure financial governance and cost optimization. They are responsible for maintaining accurate records in ServiceNow SAM Pro and partnering with internal teams to support software renewals and audit readiness.

Job details

Choose a workplace that empowers your impact. Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best. We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do. Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work. Don’t just work anywhere — come build tomorrow together with us. Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply. Role Summary: The Senior Analyst, Software Asset Management (SAM) is an experienced SAM professional responsible for supporting the management of enterprise software assets, vendor licensing, software compliance, and associated financial governance activities across the organization. Reporting to the Director, Value Management, the Senior Analyst manages assigned software vendors and licensing activities across a portfolio representing multi-million-dollar annual spend. This role maintains accurate license entitlements, consumption, and asset records in alignment with IT Asset Management standards; supports software renewals, true-ups, audit readiness, and compliance activities; and identifies opportunities to mitigate licensing risk, improve software cost transparency, optimize license usage, and support informed renewal and vendor management decisions. You will be responsible for: Partnering closely with Data and Technology, Procurement, and Business. Managing assigned enterprise software vendors within the SAM program, including license records, renewals, true-ups, compliance obligations, and lifecycle activities. Maintaining accurate software entitlement, allocation, consumption, discovery, and reconciliation records in ServiceNow SAM Pro. Analyzing software usage, entitlement, and licensing data to identify optimization opportunities, cost avoidance, underutilized licenses, compliance exposure, and audit-relevant gaps. Supporting software renewals by validating entitlements, usage, subscriptions, contract terms, billing details, and renewal requirements. Required Skills & Experience: 3+ years of direct Software Asset Management experience in a corporate environment; this is not an entry-level SAM role. Hands-on experience using ServiceNow SAM Pro to maintain software entitlement, allocation, discovery, normalization, usage, and reconciliation records. Practical experience managing software renewals, vendor true-ups, compliance reviews, usage analysis, license reclamation, and optimization opportunities. Experience managing enterprise software from Microsoft, Adobe, IBM (including ILMT), Oracle, Salesforce, or similar platforms. Experience navigating enterprise software vendor portals and admin consoles, such as Microsoft, Adobe, Oracle, IBM, VMware, Salesforce, or similar platforms. Strong working knowledge of software licensing, entitlements, subscriptions, contract terms, renewal requirements, and software asset lifecycle management. A process-oriented mindset with strong organizational skills and attention to detail. Strong analytical and communication skills, with the ability to clearly explain software licensing, compliance, and optimization findings to stakeholders. Preferred Skills & Experience: Experience working in a mature corporate SAM function with established practices for entitlement reconciliation, software normalization, discovery data quality, renewals, compliance, and optimization. Relevant certifications in Software Asset Management, IT Asset Management, ServiceNow SAM Pro, ITIL, or vendor licensing programs. Familiarity with SaaS, cloud, AI-enabled tooling, or consumption-based licensing models as they relate to software usage analysis, cost transparency, and license governance. We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. In delivering on our pension promise, keeping us connected to our work and each other, our flexible hybrid work guideline requires teams to come in to the office 4 days per week. This posting is for an existing vacancy. The expected salary range for this position is $72,000.00 - $108,000.00 per year. You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters. As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve. From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs. Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.

What you’ll do

The Senior Analyst manages enterprise software assets, vendor licensing, and compliance activities to ensure financial governance and cost optimization. They are responsible for maintaining accurate records in ServiceNow SAM Pro and partnering with internal teams to support software renewals and audit readiness.

Requirements

Candidates must have at least 3 years of direct Software Asset Management experience and hands-on proficiency with ServiceNow SAM Pro. Strong analytical skills and experience managing enterprise software vendors like Microsoft, Adobe, or Oracle are essential for this role.

Benefits

• Group benefits • Retirement plans • Short-term incentive plan • Long-term incentive plan

Listed skills

• IT asset management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Software Asset Management
• ServiceNow SAM Pro
• Vendor Licensing
• Software Compliance
• Financial Governance
• License Entitlements
• Software Renewals
• Audit Readiness
• Usage Analysis
• License Reclamation
• Microsoft Licensing
• Adobe Licensing
• IBM ILMT
• Oracle Licensing
• Salesforce Licensing
• IT Asset Management
• Workday (Software)
• Organizational Skills
• Artificial Intelligence
• Auditing
• Reconciliation
• Billing
• Management
• Decision Making
• Software As A Service (SaaS)
• Communication
• Procurement
• Data Quality
• Governance
• Leadership
• ITIL 4
• Salesforce
• Software Licensing Audit
• Tooling
• Software Licensing
• Lifecycle Management
• Enterprise Application Software
• Vendor Management
• Detail Oriented
• ServiceNow

Job areas

• Technology
• Finance & Accounting
• Software
• Management & Leadership
• Data & Analytics
• Software Asset Management Analyst
• Technical Consultant / Analyst
• Systems Analysts
• Computer Occupations, All Other