Food Service Supervisor/ Closing and Weekends Shift

Job summary

Oversee daily restaurant operations during closing and weekend shifts, leading front-line staff to ensure food quality and safety. Manage cash-handling procedures, inventory counts, and maintain high customer service standards according to brand expectations.

Job details

Food Service Supervisor/ Closing and Weekends Shift A&W – Hub Mall Edmonton Location: 9016 - 112 St. Edmonton, AB T6B 2N7 A&W in Hub Mall is seeking reliable, experienced Food Service Supervisors/ Closing and Weekend Shifts to join our leadership team in a full-time, permanent role. This opportunity is well suited to individuals who value responsibility, take pride in their work, and are looking for long‑term, stable employment that offers career growth opportunities with a respected Canadian brand. Position Details Wage: $17.00 per hour Hours: 32-40 hours per week Positions Available: 1 Employment Type: Full-time, Permanent Language: English Start Date: As soon as possible What We Offer Consistent, year‑round employment A respectful, people‑centred workplace Opportunities for growth, increased responsibility and career advancement We recognize that employees have commitments outside of work, and we strive to offer flexible scheduling where operationally possible. Optional, employee‑contributed Medical and Dental Benefits (single or family), including: Pharmaceuticals and Hospital Care Paramedical Services and Medical Equipment Vision Care and Travel Coverage Basic and Optional Life Insurance Optional, employee‑contributed Group RRSP About Us The McMurray Group owns and operates A&W Restaurants throughout Western Canada. We are committed to building strong workplaces where people stay and build their careers through open communication, mutual respect, and recognition of a job well done. Our supervisors play a key role in creating professional, well‑run restaurants. Role Overview As a Food Service Supervisor/Closing and Weekends Shift, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational decisions, and ensure food quality, safety, cleanliness, and customer service meet A&W standards. This is a hands‑on leadership role for individuals who are comfortable taking ownership of their shift and supporting both people and performance. Key ResponsibilitiesLeadership & Operations Supervise and coordinate staff activities during assigned shifts Assign stations, manage breaks, and ensure proper staffing levels Open and/or close the restaurant, including safe and cash‑handling procedures Address operational, staff, or guest concerns professionally and calmly Support training, coaching, and onboarding of new employees Ensure compliance with food safety, sanitation, and workplace safety standards Complete shift documentation and required records accurately Inventory & Cash Control Assist with inventory counts and monitoring waste and usage Follow established cash‑handling and loss‑prevention procedures Support basic food and labour cost control Assist with routine administrative and reporting tasks Customer Experience Maintain a clean, organized, and welcoming restaurant environment Ensure guests receive prompt, friendly, and consistent service Handle guest concerns using A&W service recovery standards Ensure team appearance and conduct meet A&W brand expectations Qualifications & Experience Completion of secondary school or equivalent Minimum 3 years of experience in food service Previous lead, senior crew, or supervisory experience preferred FOODSAFE Level 1 required (Level 2 considered an asset) Strong communication and organizational skills Dependable, mature, and comfortable working independently Ability to succeed in a fast‑paced, accountable environment Working Conditions Fast‑paced restaurant environment Standing and walking throughout shifts, with repetitive tasks typical of a food service environment Occasional lifting of up to 14 kgs (approx. 31 lbs) Shift work including mornings, evenings, weekends, and statutory holidays Posted: August 18, 2026

What you’ll do

Oversee daily restaurant operations during closing and weekend shifts, leading front-line staff to ensure food quality and safety. Manage cash-handling procedures, inventory counts, and maintain high customer service standards according to brand expectations.

Requirements

Requires a high school diploma, at least 3 years of food service experience, and a valid FOODSAFE Level 1 certification. Candidates must be dependable and comfortable working in a fast-paced environment with a flexible schedule including weekends.

Benefits

• Medical Benefits • Dental Benefits • Pharmaceuticals and Hospital Care • Paramedical Services • Medical Equipment • Vision Care • Travel Coverage • Life Insurance • Group RRSP

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Leadership · Preferred
• Food safety · Preferred
• Cash handling · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Cash Handling
• Inventory Management
• Food Safety
• Customer Service
• Training and Coaching
• Operational Decision Making
• Conflict Resolution
• Time Management
• Organization Skills
• Leadership
• Loss Prevention

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support