Resident Caretaker

Job summary

The Resident Caretaker is responsible for maintaining property cleanliness, security, and operational functionality while enforcing building rules and the Residential Tenancy Act. They also handle rental inquiries, conduct unit showings, and manage move-in/move-out processes.

Job details

Job Description: Are you up passionate about supporting tenants? Our dynamic portfolio awaits a customer focused team player like you! At the forefront of this role is the chance to build meaningful relationships with residents and vendors. As a Property Manager, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the experience of our tenants, explore this opportunity! It may be everything you've been looking for. This position is based in Chiliwack, BC. Perks & Benefits: Competitive pay & a Comprehensive Benefits Package. Benefits include company-paid extended health care, dental care, vision care, life insurance, critical illness, and critical life insurance. Annual Education Allowance Generous Referral Program Fun & collaborative company culture with lots of team building events Local discounts to restaurants, clothing stores, personal training, and more Free access to a fully equipped gym Friends and Family rates for hospitality brands. What You Will Do: General Ensure adherence to company and property rules by tenants. Enforce Residential Tenancy Act regulations. Attend to emergencies promptly. Collect and review maintenance requests from tenants. Maintain good communication and responsiveness with tenants. Property Inspection and Security. Daily and nightly property inspections. Report vandalism and damage. Monthly unit inspections. Secure common area amenities and facilities. Check operational status of equipment and furniture. Caretaking Clean common areas thoroughly. Maintain cleanliness and security in underground garage/basement. Keep storage areas and rental office tidy. Ensure cleanliness and security in mechanical rooms. Maintain cleanliness and functionality of lobbies and entrances. Clean vacated suites and ensure move-out requirements are met. Maintain cleanliness and appearance of the building exterior. Rental Responsibilities Handle rental inquiries and conduct showings. Complete move-in and move-out condition reports accurately. Collect rent and deposits, follow up on late payments. Process Residential Tenancy Act notices and ensure compliance. What You Will Bring: Excellent email correspondence Able to read, write and speak English Basic operations of a computer and smart phone Customer service experience Previous Building Manager/Operator or related field experience Salary Range: $41,000.00 to $62,500.00 CAD About The Company: Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. AI Use: This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work. How To Apply: Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.

What you’ll do

The Resident Caretaker is responsible for maintaining property cleanliness, security, and operational functionality while enforcing building rules and the Residential Tenancy Act. They also handle rental inquiries, conduct unit showings, and manage move-in/move-out processes.

Requirements

Candidates must have previous experience in building management or a related field and possess strong customer service skills. Proficiency in English, basic computer and smartphone operation, and the ability to handle email correspondence are required.

Benefits

• Extended health care
• Dental care
• Vision care
• Life insurance
• Critical illness insurance
• Annual education allowance
• Referral program
• Gym access
• Hospitality discounts

Listed skills

• Customer service · Preferred
• Cleaning · Preferred
• Regulatory Compliance · Preferred
• record keeping · Preferred
• Communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Property management
• Building maintenance
• Communication
• Conflict resolution
• Computer literacy
• Smartphone proficiency
• Email correspondence
• Record keeping
• Security monitoring
• Cleaning
• Rent collection
• Regulatory compliance

Job areas

• Management & Leadership
• Customer Service & Support
• Construction
• Security & Safety
• Administrative

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