Physician Liaison

Job summary

Serve as OHC’s primary contact for physicians, nurse practitioners, and clinic teams, introducing its cardiac services and building trusted relationships across the region. Plan and conduct clinic visits, gather provider feedback, monitor engagement, address minor service questions, escalate unresolved issues, and maintain visit records.

Job details

Ontario Heart Center (OHC) is committed to keeping hearts healthy and strong by providing quality and timely patient care that promotes early diagnosis, prevention and cardiovascular risk management. We balance the best of technological expertise with the compassion of patient-centred care for all types of cardiac problems. OHC is looking for a warm, professional and organized person to build strong relationships with physicians and their teams across Oakville, Milton and Burlington, and to help establish our presence in the region. The role at a glance Hours: 30 to 40 hours per week Pay: $23 to $25 per hour, based on experience Where you’ll work: fully in person, visiting physician clinics across Oakville, Milton and Burlington. Travel: travel for work; fixed car allowance, and fuel reimbursed at actuals. You’ll need: a valid driver’s licence and a reliable vehicle What you’ll do Be OHC’s main point of contact for family physicians, nurse practitioners and their teams in Oakville, Milton and Burlington. Visit clinics in person to introduce OHC, share information about our cardiac testing and cardiology consultation services, and keep providers up to date. Build lasting, trusted relationships with healthcare professionals across the community. Listen to what providers and their patients need, and bring that feedback back to our team. Plan your visits across the region so that offices in the area know who we are and how to reach us. Notice changes in how often clinics work with us, and follow up to understand why. Help resolve minor service questions on site, and pass anything unresolved to management. Keep simple records of your visits and conversations. What we’re looking for A warm, confident communicator, both in person and in writing. Professional, discreet and diplomatic, especially with physicians and their staff. You take initiative and work well on your own, spending most of your day out in the community. Organized and reliable, able to plan your own week of visits. Familiar with basic medical terminology and the issues facing Ontario’s health care system. Experience in healthcare, client relations, community outreach or a similar role is an asset. A valid driver’s licence and access to a reliable vehicle. Legally entitled to work in Canada.

What you’ll do

Serve as OHC’s primary contact for physicians, nurse practitioners, and clinic teams, introducing its cardiac services and building trusted relationships across the region. Plan and conduct clinic visits, gather provider feedback, monitor engagement, address minor service questions, escalate unresolved issues, and maintain visit records.

Requirements

The role requires a warm, confident, professional communicator who is organized, reliable, discreet, diplomatic, and able to work independently. Candidates should have basic medical terminology and Ontario healthcare system familiarity, a valid driver’s licence and reliable vehicle, and legal authorization to work in Canada; relevant healthcare, client relations, or outreach experience is an asset.

Listed skills

• written communication · Preferred
• Organization · Preferred
• record keeping · Preferred
• client relations · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Relationship Building
• In-Person Communication
• Written Communication
• Physician Relations
• Community Outreach
• Client Relations
• Visit Planning
• Organization
• Initiative
• Medical Terminology
• Healthcare System Knowledge
• Feedback Gathering
• Service Issue Resolution
• Record Keeping
• Professionalism
• Diplomacy

Job areas

• Healthcare
• Sales
• Customer Service & Support