Financial Services Associate - The BMW Store

Job summary

The Financial Services Associate is responsible for managing all documentation for sold vehicles and coordinating vehicle preparation and delivery. They also provide excellent customer service and maintain internal and supplier reports.

Job details

DRIVING POSSIBILITIES. Position: Financial Services Associate Status: Sales-Full-Time Dealership: The BMW Store Department: Sales Compensation: $60,000 - $100,000 We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role. Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success. If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today! A Career at OpenRoad Means You’ll Enjoy: Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses Comprehensive extended health and dental plan (applicable for full-time positions only) Strong focus on training, development, and internal promotion opportunities Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment Be part of a culture that celebrates you through employee recognition programs and engagement events ROLE & RESPONSIBILITIES: Completing all documentations for sold vehicles in the dealership. Maintaining and completing internal and supplier reports. Coordinating sold vehicle preparation including accessories, chemical packages, and deliver clean ups. Ensuring vehicle deliveries are scheduled in a prompt and timely manner. Provide excellent customer service to all guests. Responding to guest and client inquiries in person and on the telephone. Finalizing all sold vehicle documentation. Must follow Company safety policies and practices, and immediately, report any and all accidents to General Manager. This position will be expected to perform other duties as assigned by management. OpenRoad reserves the right to modify this job description as business needs require. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Well organized and possess strong time management skills. Ability to work cooperatively with all levels of the organization. Excellent communication and interpersonal skills, and to be able to build relationships. Highly self-motivated and have the ability to learn quickly and be open to challenges. Strong financial skills and business networks. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to make sound decisions in a manner consistent with the essential job functions. Internal Candidates: To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process. [Link] We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential. Grow Your Career at OpenRoad! We thank all applicants for their interest; however, only those selected for an interview will be contacted.

What you’ll do

The Financial Services Associate is responsible for managing all documentation for sold vehicles and coordinating vehicle preparation and delivery. They also provide excellent customer service and maintain internal and supplier reports.

Requirements

Candidates must possess strong organizational and time management skills along with excellent communication and interpersonal abilities. A self-motivated individual with strong financial skills and the ability to build professional relationships is required.

Benefits

• Discounted vehicle purchasing program • RRSP matching • Referral bonuses • Extended health plan • Dental plan • Training and development • Internal promotion opportunities • Employee recognition programs

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Communication · Preferred
• Reporting · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Time management
• Communication
• Interpersonal skills
• Relationship building
• Financial skills
• Business networking
• Customer service
• Documentation management
• Reporting
• Problem solving
• Self-motivation
• Self-Motivation
• Quick Learning
• Business Networking
• Customer Service
• Continuous Improvement Process
• Training And Development
• Empowerment
• Sales
• Financial Services
• Innovation
• Interpersonal Communications
• Purchasing
• Microsoft SharePoint
• Time Management
• Coordinating

Job areas

• Sales
• Finance & Accounting
• Customer Service & Support
• Retail
• Administrative
• BMW Service Technician
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons