Part Time - Customer Service Associate - Tommy's Express Car Wash

Job summary

The role involves providing friendly customer service, promoting membership packages, and operating POS and LPR systems. Additionally, the associate is responsible for maintaining the cleanliness of the car wash facility and monitoring vehicle wash quality.

Job details

Position : Customer Service Team Member Status: Part-Time OpenShine Holdings Ltd., the operator of several Tommy's Express Car Wash franchises in Southwest Ontario, is seeking a highly motivated Customer Service Team member to support in the daily operations at our Tommy’s Express Brampton facility. We are a growing company with a team-oriented culture and a commitment to providing world-class customer service. We offer competitive wages, benefits and opportunities for career advancement within our growing organization. If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, we encourage you to apply! About Tommy's Express: At Tommy's Express, we are not just washing cars; we are creating an experience. Our facilities are designed with cutting-edge technology and a focus on providing exceptional customer service. ROLE & RESPONSIBILITIES: Provide quick and friendly customer service to our guests within the car wash Promote and upsell membership packages to customers, emphasizing value and convenience. Exceed Guest expectations Learn and operate all aspects of POS and LPR systems Oversee all property aesthetics Create and retain new customer relations, including monthly wash packages Maintain cleanliness of interior and exterior of car wash and grounds Monitor the wash quality of the vehicle Learn and uphold the WE OWN IT culture Other duties as assigned; duties and responsibilities may change at any time with or without notice. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Exceptional Customer Service Must have good communication skills Previous sales experience is an asset Ability to work in a fast-paced environment and handle multiple tasks Proficient in cash handling and operating a cash register A winning attitude and great character Display self-discipline in setting and meeting goals. JOIN US AND GROW WITH US! We thank all those that have applied. Only those considered for the position will be contacted.

What you’ll do

The role involves providing friendly customer service, promoting membership packages, and operating POS and LPR systems. Additionally, the associate is responsible for maintaining the cleanliness of the car wash facility and monitoring vehicle wash quality.

Requirements

Candidates should possess exceptional customer service and communication skills, with previous sales experience considered an asset. Proficiency in cash handling and the ability to work in a fast-paced environment are required.

Benefits

• Competitive wages
• Benefits
• Career advancement opportunities

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Upselling · Preferred
• Cash handling · Preferred
• Communication Skills · Preferred
• Time management · Preferred
• Teamwork · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Upselling
• Cash handling
• POS systems
• LPR systems
• Communication skills
• Time management
• Teamwork
• Problem solving
• Cash Handling
• Self-Discipline
• Self-Motivation
• Aesthetics
• Customer Relationship Management
• Cash Register
• Cleanliness
• Customer Service
• Communication
• Operations
• Team Oriented

Job areas

• Customer Service & Support
• Retail
• Sales
• Customer Service Associate Expert
• Automotive Service Technician / Mechanic
• Motor Vehicle Mechanics and Repairers
• Automotive Service Technicians and Mechanics

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