Retail Manager

Job summary

The Retail Manager is responsible for overseeing daily market operations, including leading the retail team, managing inventory, and ensuring high standards of customer service. They will also handle merchandising, store maintenance, and administrative tasks such as scheduling and cash management.

Job details

Location: Port Perry, ON Job Type: Full-Time, Permanent About the Role We’re looking for a Retail Manager to help lead the day-to-day operation of a busy, customer-focused market. This is a hands-on role for someone who enjoys being on the floor, working with people and taking ownership. You’ll lead the retail team, support a welcoming customer experience and help keep the market running smoothly and looking its best. We’re looking for someone who brings energy, positivity and strong leadership to the team and is comfortable taking initiative in a fast-moving environment. What You’ll Do Lead, support and motivate the retail team throughout the day Set daily priorities and help keep the team focused and engaged Lead by example with strong customer service and a hands-on approach Create a welcoming experience for customers and handle questions or concerns Maintain high standards for merchandising, product presentation and overall store appearance Monitor inventory and product availability to keep the market well stocked Help prepare the team and store for busy weekends, holidays and seasonal periods Work with ownership and the management team to solve problems and improve day-to-day operations What We’re Looking For Previous experience leading a team in retail, grocery, food, hospitality, restaurant or another customer-facing environment Strong people leadership and communication skills Positive, energetic and comfortable leading from the floor Customer-focused with good judgment when handling issues Organized and able to prioritize in a busy environment Takes ownership and follows through without needing constant direction Adaptable and comfortable working in a less structured environment Merchandising or broader retail operations experience is an asset Why Join? You’ll be joining a welcoming, hands-on environment where your leadership will have a direct impact on the team and customer experience. We’re looking for someone who takes pride in their work, enjoys being around people and naturally notices what needs to be done. Weekend availability is required, with a schedule that can vary based on business needs. Employee discounts and a Health Spending Account are available. #P1

What you’ll do

The Retail Manager is responsible for overseeing daily market operations, including leading the retail team, managing inventory, and ensuring high standards of customer service. They will also handle merchandising, store maintenance, and administrative tasks such as scheduling and cash management.

Requirements

Candidates must have prior retail management or supervisory experience and strong leadership skills. A background in grocery, farm market, food retail, or hospitality is considered an asset.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Operations Management · Preferred
• Attention to detail · Preferred
• Quality Control · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail management
• Team leadership
• Customer service
• Merchandising
• Inventory management
• Staff scheduling
• POS systems
• Problem solving
• Staff training
• Performance management
• Quality control
• Communication
• Operations management
• Conflict resolution
• Attention to detail
• Operations
• Troubleshooting (Problem Solving)
• Leadership
• Team Leadership
• Accountability
• Customer Service
• Slack (Software)
• Inventory Management
• Supervision
• Planogram
• Greeting Customers
• Retail Management
• Big-Box Stores

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Food & Beverage
• Agriculture
• Retail Manager
• Retail Store Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Retail Sales Workers

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