Sales Development Representative

We’re Optix — helping flex and coworking space operators build smarter, more automated spaces and more engaged communities. Our platform powers the digital backbone of coworking and flex spaces around the world, uniting automation, CRM, and community engagement tools into one seamless experience. We help our customers create beautiful, integrated, human-centered workspaces that run smoothly for managers and members alike. We’re a passionate team that supports each other to do our best work. You’ll often find us sharing pour-over coffee, chocolate croissants, and big ideas about the future of work. Now, we’re looking for an ambitious Sales Development Representative to join our rapidly growing team. In this role, you’ll play a key part in driving pipeline growth by owning top-of-funnel outreach—identifying prospects, generating conversations, and qualifying opportunities for our sales team. You’ll bring curiosity, empathy, and a consultative mindset to every interaction, helping coworking operators discover the tools they need to succeed. You’ll have a defined 6-month pathway to advance into an Account Executive role as you ramp and excel. If you have 2+ years of experience in an SDR or outbound sales role (ideally in B2B SaaS) and are eager to make a direct impact at a fast-growing, mission-driven company, we’d love to meet you. This is a hybrid opportunity for someone based in Vancouver, BC (three days in-office, two days from home). Must Haves 2+ years of experience in Sales Development, ideally in a B2B SaaS environment A proven ability to hit and exceed outbound targets through disciplined, high-quality prospecting Exceptional verbal and written communication skills—you engage prospects quickly and clearly articulate our value Technically proficient—comfortable with CRM tools, sales engagement platforms, and multi-channel outreach Process-driven and organized, with a structured approach to managing sequences, follow-ups, and CRM hygiene Curious, coachable, and resilient—you learn fast, handle rejection well, and continually refine your approach Creative and adaptable, thriving in a fast-paced startup environment and adjusting to different personas and industries Collaborative and team-oriented, working closely with AEs and cross-functional teams to optimize handoffs Ambitious and self-motivated, eager to grow your career and contribute to a world-class sales organization Nice-to-Haves Previous experience in a B2B SaaS environment Proficiency using Hubspot What you'll do Prospect outbound across email, LinkedIn, calls, and more to generate pipeline and book qualified meetings Research accounts, identify key personas, and craft personalized outreach that speaks to real pain points Run high-quality discovery conversations that surface challenges and tee up strong opportunities Clearly articulate the value of Optix and how it fits each prospect’s needs Keep your sequences, follow-ups, and CRM (HubSpot) spotless and up to date Partner closely with AEs to refine messaging, improve qualification, and optimize handoffs Bring front-line insights to Marketing and Sales to sharpen campaigns and outreach Hit and exceed monthly targets for meetings booked and pipeline created We take care of our teammates This is a unique opportunity to join a rapidly growing technology startup. Taking care of our team on this journey is a priority. We offer: Competitive salary compensation and commission structure Strong Employee Stock Option Plan offering Excellent health and dental coverage program provided by Sunlife Mission-driven workplace experience with a positive, collaborative and supportive team culture Personal and professional growth opportunities Healthy snacks and locally roasted coffee – slow pour is our jam Team lunches and socials Annual health and fitness credit Fun offsite activities that allow us to reconnect as a team A beautiful, waterfront Gastown office and a flexible 60/40 hybrid workplace plan

You will drive pipeline growth by identifying prospects, conducting outbound outreach, and qualifying opportunities for the sales team. Additionally, you will partner with Account Executives to refine messaging and manage CRM data to ensure high-quality handoffs.

Candidates must have 2+ years of experience in sales development, ideally within a B2B SaaS environment. You should possess exceptional communication skills, technical proficiency with CRM tools, and a proven ability to exceed outbound sales targets.

• Competitive salary • Commission structure • Employee stock option plan • Health and dental coverage • Personal and professional growth opportunities • Healthy snacks • Locally roasted coffee • Team lunches and socials • Annual health and fitness credit • Offsite activities

Identified from the job description. Confirm important requirements above.

• Sales development
• B2B SaaS
• Outbound sales
• Prospecting
• CRM
• Hubspot
• Lead qualification
• Communication
• Discovery conversations
• Pipeline management
• Sales engagement platforms
• Multi-channel outreach
• Consultative selling
• Resilience
• Collaboration

Minimum experience

2+ years