Bilingual Wireless Retail Manager - Bathurst

Job summary

The Wireless Manager is responsible for managing a retail kiosk, driving sales performance, and maximizing profitability. They will also lead, coach, and develop a team of experts to deliver exceptional customer service.

Job details

Overview Bilingual Wireless Retail Manager Who are we? OSL is a dynamic, people-first company providing outsourced sales solutions for some of North America’s biggest Fortune 500 companies. We believe in great people doing greater things, every day. The Situation: Walmart Canada has partnered with OSL to operate its 350 wireless kiosk locations across Canada and we are growing. That’s why we’re looking for a results-driven, hands-on manager to manage a kiosk and develop a team of talented experts to deliver best-in-class customer experiences. Here’s where you come in… As a Wireless Manager, you’re key to our success. An inspiring leader who can help your store stores deliver awesome sales and great service. You’ll get to build your own a sales team while managing operations and maximizing profitability. Reporting to the District Manager, you’ll make sure your locations are operating efficiently and expertly. You’ll be a coach who can inspire a team, have a passion for sales and a knowledgeable expert delivering amazing customer experiences. Good thing you have what it takes: 3-5 years retail management experience – in wireless or electronics, a definite asset Proven ability to drive sales and service, plus operational success via field teams Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics Experience with recruitment, coaching, HR, and Canadian employment standards Strong communication and presentation skills – we’re selling communications! Good customer service instincts: bias to action, eye for detail, problem solver Ability to work evenings and weekends Ability to lift 30-50 pounds and stand for extended periods of time So what does OSL offer you? Serious income potential with a base salary plus commission and bonus Wireless perks (competitions, discounts, etc.) Personal in-store and online LMS training Medical, dental, and extended health benefits Employee referral program (starting at $250 per successful referral) Vacation Flexible schedules with both full-time and part-time positions to meet your availability Real career growth, recognition and development – we nurture talent! The chance to become an important part of a cool, fast-growing company Sounds like a good fit? Let’s talk. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

What you’ll do

The Wireless Manager is responsible for managing a retail kiosk, driving sales performance, and maximizing profitability. They will also lead, coach, and develop a team of experts to deliver exceptional customer service.

Requirements

Candidates must have 3-5 years of retail management experience, preferably in wireless or electronics. Strong skills in budgeting, recruitment, and operational management are required, along with the ability to work evenings and weekends.

Benefits

• Medical benefits
• Dental benefits
• Extended health benefits
• Employee referral program
• Vacation
• Flexible schedules
• Commission
• Bonus
• Wireless perks
• Training

Listed skills

• Customer service · Preferred
• Recruitment · Preferred
• Problem solving · Preferred
• Budgeting · Preferred
• Communication · Preferred
• Coaching · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail management
• Sales management
• Team leadership
• Budgeting
• Sales forecasting
• Merchandising
• Retail metrics
• Recruitment
• Coaching
• Human resources
• Communication
• Presentation skills
• Customer service
• Problem solving
• Sales Forecasting
• Workplace Inclusivity
• Lifting Ability
• Multilingualism
• Customer Service
• Sales
• Selling Techniques
• Leadership
• Problem Solving
• Operations
• Presentations
• Retail Sales

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Human Resources
• Bilingual Wireless Retail Sales Associate
• Retail Store Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Retail Sales Workers

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