Wireless Retail Manager - Ottawa - Bayshore

Job summary

Manage a wireless retail kiosk, lead and develop a sales team, and deliver excellent customer experiences. Oversee operations, sales performance, budgets, merchandising, and profitability while ensuring the location operates efficiently.

Job details

Overview Wireless Retail Manager (Full-Time) Who are we? OSL is a dynamic, people-first company providing outsourced sales solutions for some of North America’s biggest Fortune 500 companies. We believe in great people doing greater things, every day. The Situation: Walmart Canada has partnered with OSL to operate its 350 wireless kiosk locations across Canada and we are growing. That’s why we’re looking for a results-driven, hands-on manager to manage a kiosk and develop a team of talented experts to deliver best-in-class customer experiences. Here’s where you come in… As a Wireless Manager, you’re key to our success. An inspiring leader who can help your store stores deliver awesome sales and great service. You’ll get to build your own a sales team while managing operations and maximizing profitability. Reporting to the District Manager, you’ll make sure your locations are operating efficiently and expertly. You’ll be a coach who can inspire a team, have a passion for sales and a knowledgeable expert delivering amazing customer experiences. Good thing you have what it takes: 3-5 years retail management experience – in wireless or electronics, a definite asset Proven ability to drive sales and service, plus operational success via field teams Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics Experience with recruitment, coaching, HR, and Canadian employment standards Strong communication and presentation skills – we’re selling communications! Good customer service instincts: bias to action, eye for detail, problem solver Ability to work evenings and weekends Ability to lift 30-50 pounds and stand for extended periods of time So what does OSL offer you? Serious income potential with a base salary plus commission and bonus Wireless perks (competitions, discounts, etc.) Personal in-store and online LMS training Medical, dental, and extended health benefits Employee referral program (starting at $250 per successful referral) Vacation Flexible schedules with both full-time and part-time positions to meet your availability Real career growth, recognition and development – we nurture talent! The chance to become an important part of a cool, fast-growing company Sounds like a good fit? Let’s talk. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

What you’ll do

Manage a wireless retail kiosk, lead and develop a sales team, and deliver excellent customer experiences. Oversee operations, sales performance, budgets, merchandising, and profitability while ensuring the location operates efficiently.

Requirements

Applicants should have 3–5 years of retail management experience; wireless or electronics experience is an asset. They should demonstrate success in sales, service, operations, budgeting, forecasting, merchandising, recruitment, coaching, and HR, and be able to work evenings and weekends and meet the physical demands of the role.

Benefits

• Commission and Bonus
• Wireless Discounts
• Training
• Medical Benefits
• Dental Benefits
• Extended Health Benefits
• Employee Referral Program
• Vacation
• Flexible Schedules
• Career Growth and Development
• Recognition

Listed skills

• Customer service · Preferred
• Recruitment · Preferred
• Problem solving · Preferred
• Operations Management · Preferred
• Communication · Preferred
• Coaching · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Management
• Wireless Sales
• Sales Performance
• Customer Service
• Team Leadership
• Coaching
• Operations Management
• Profitability Management
• Budget Management
• Sales Forecasting
• Merchandising
• Retail Metrics
• Recruitment
• Human Resources
• Communication
• Problem Solving
• Presentations
• Operations
• Budgeting
• Leadership
• Sales
• Lifting Ability
• Retail Sales
• Workplace Inclusivity
• Selling Techniques

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Human Resources
• Wireless Retail Sales Manager
• Retail Store Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Retail Sales Workers

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