PC

Pacific Coastal Airlines

Verified Job Source

People Friendly, People First.

Richmond, British Columbia

Airlines and Aviation
201–500 people

About

Pacific Coastal Airlines is a privately owned, British Columbia–based regional airline operating from the South Terminal at Vancouver International Airport (YVR), currently serving 19 airports across the province. We also offer personalized charter and cargo services throughout British Columbia and western Canada. In 2025, we were recognized as one of Canada’s Top Small & Medium Employers, and at YVR, we rank as the thirteenth-largest airline by total outbound seats and the third-largest by take-offs and landings. At Pacific Coastal Airlines, we proudly uphold our motto, “People Friendly. People First.” Our dedicated teams are driven by a strong commitment to customer satisfaction. As an equal opportunity employer, we foster a positive and supportive workplace that values collaboration, accountability, and loyalty. Our commitment to giving back to the communities we serve goes beyond the skies we traverse; we strive to meet the needs of everyone around us with care and dedication.

Open positions

Customer Service, Call Centre, and Cargo Agent (Prince George) FT

On-site · Prince George

The primary responsibility is managing call centre inquiries regarding flight reservations and schedules, accounting for 75% of the role. Additionally, the agent will handle passenger check-in, cargo processing, and ensure safe boarding and deplaning procedures.

Customer Service, Call Centre, and Cargo Agent (Prince George) FT

On-site · Prince George

The primary responsibility is managing call center inquiries regarding flight bookings, schedules, and service disruptions. Additionally, the role involves on-site airport duties including passenger check-in, baggage handling, and cargo processing.

Customer Service Agent (Kelowna) PTOC

On-site · Kelowna

The Customer Service Agent is responsible for checking in passengers, verifying documents, and managing baggage processes. They also handle flight reservations, resolve service disruptions, and ensure safe, on-time boarding and deplaning procedures.

Quality Assurance - Training and Development Specialist (Vancouver)

On-site · Richmond

The Training and Development Specialist is responsible for designing, delivering, and maintaining comprehensive maintenance training programs for Aircraft Maintenance Engineers. This role involves providing hands-on instruction on the hangar floor, monitoring maintenance trends, and ensuring compliance with regulatory standards and company policies.

Customer Service Agent (Kelowna) PTOC

On-site · Kelowna

The Customer Service Agent is responsible for managing passenger check-in, boarding processes, and resolving flight service disruptions. They must also provide professional assistance to passengers with accessibility needs while ensuring safety and operational efficiency.

Airport Support Coordinator (Vancouver) PTOC

On-site · Richmond

The Airport Support Coordinator provides administrative and operational assistance to ensure efficient day-of airport operations and regulatory compliance. This role also manages call centre functions, supports irregular operations (IROPS), and coordinates between internal departments and external partners.

Customer Service, Call Centre, and Cargo Agent (Prince George)

On-site · Prince George

The primary responsibility is managing call center inquiries regarding flight bookings, schedules, and service disruptions. Additionally, the role involves on-site passenger check-in, baggage handling, and cargo shipment processing.

Airport Support Coordinator (Vancouver) PTOC

On-site · Richmond

The Airport Support Coordinator provides administrative and operational assistance to ensure efficient day-of airport operations and consistent service delivery. They manage system communications, support call centre functions, and ensure adherence to corporate policies and Transport Canada regulations.

Customer Service, Call Centre, and Cargo Agent (Prince George) PTOC

On-site · Prince George

The agent primarily handles call centre duties including booking and managing flight reservations and resolving service disruptions. Additionally, they manage ground operations such as passenger check-in, baggage handling, and cargo processing.

Customer Service, Call Centre, and Cargo Agent (Prince George) PT

On-site · Prince George

The agent primarily handles call centre duties including booking and managing flight reservations and resolving service disruptions. Additionally, they manage ground operations such as passenger check-in, baggage handling, and cargo processing.

Customer Service, Ramp, and Cargo Agent (Trail) PTOC

On-site · Trail

Handle passenger check-in, boarding, and flight reservations while resolving service disruptions. Perform ramp operations including aircraft marshalling, de-icing, and loading/unloading luggage and cargo.

Crew Scheduler (Permanent Casual)

On-site · Richmond

The Crew Scheduler is responsible for maintaining daily, weekly, and monthly flight crew schedules while effectively communicating any changes. They also manage crew transportation, hotel arrangements, and perform crew call-outs from reserve.

Customer Service, Ramp, and Cargo Agent (Trail) PTOC

On-site · Trail

Manage passenger check-in, boarding processes, and flight reservations while resolving service disruptions. Perform ramp operations including aircraft marshalling, de-icing, and loading/unloading of luggage and cargo.

Customer Service, Call Centre, and Cargo Agent (Prince George) PTOC

On-site · Prince George

The agent primarily handles call centre duties including booking and managing flight reservations and resolving service disruptions. Additionally, they perform ground operations such as passenger check-in, baggage handling, and cargo processing.

Customer Service, Call Centre, and Cargo Agent (Prince George) PTOC

On-site · Prince George

The agent primarily handles call centre duties including booking and managing flight reservations and resolving service disruptions. Additionally, they perform ground operations such as passenger check-in, baggage handling, and cargo processing.

Licensed Dispatcher (Vancouver)

On-site · Richmond

The Licensed Flight Dispatcher is responsible for creating and executing operational flight plans to ensure safe and economical flight operations. This includes monitoring weather, coordinating logistics, and managing emergency situations in accordance with company procedures.

Licensed Dispatcher (Vancouver)

On-site · Richmond

The Licensed Flight Dispatcher is responsible for creating and executing operational flight plans to ensure safe and economical flight operations. This includes monitoring weather, coordinating logistics, and managing emergency situations in accordance with company procedures.