Senior Industrial Designer

Senior Industrial Designer at Pacific Smoke International Inc. (4 days on-site per week) Do you believe that a company’s success depends on its people? If so, PSI is the place for you! PSI is nothing without the people who build, design, and support it. We’re looking for a talented and experienced Senior Industrial Designer to join our scaling organization and help us create a new generation of modern, visually stunning, and ergonomic products. At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electronic vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013. However, we have much more to accomplish for our customers, and we're looking for a culturally-aligned Senior Industrial Designer to join our dynamic team located in Markham. What’s important to us: We are seeking to attract individuals who share and demonstrate our core values: Judgement, Curiosity, Agility, Results, Accountability, Teamwork. Job Overview: Reporting to the Manager of Art & Design, the Senior Industrial Designer is responsible for leading the development of production-ready product designs that balance ergonomics, aesthetics, brand fit, manufacturability, and commercial requirements. This role focuses heavily on hands-on industrial design execution, including form exploration, 3D CAD development, prototyping, design refinement, and manufacturing handoff. The Senior Industrial Designer will work closely with Product Management, engineering teams, and overseas manufacturing partners to translate product requirements into compelling, feasible consumer hardware while protecting design intent through development. Visualization, CMF, packaging, and graphic design support are provided by internal specialists, allowing this role to focus primarily on product architecture, form development, ergonomics, and production-oriented design execution. Key Responsibilities Concept Development & CAD: Lead early-stage form exploration and create, refine, and maintain 3D CAD models to support product development. Translate sketches, product requirements, and brand direction into strong physical product concepts. Test and refine designs through rapid prototyping and 3D printing workflows. Design Execution & Brand Fit: Develop product forms that feel aligned with each brand’s design language while introducing fresh, commercially relevant design cues. Consider silhouette, proportions, ergonomics, surface treatment, mouthpiece integration, display/indicator placement, and overall user experience. Manufacturing Handoff: Work closely with engineering teams and overseas manufacturing partners to translate concepts into manufacturable consumer hardware while retaining design intent. Consider materials, plastic part design, tooling, split lines, assembly, finishes, tolerances, and cost implications. Global Collaboration: Communicate effectively with overseas manufacturers in the mornings or occasionally evenings as required to ensure technical feasibility, review feedback, and resolve production bottlenecks. Market Intelligence: Conduct occasional market visits and attend trade expos as needed to understand the competitive landscape, identify hardware trends, and stay current with industrial design, CMF, manufacturing, and consumer product trends outside of the vape industry. Cross-Functional Stakeholder Alignment: Leads alignment with internal stakeholders by clarifying project objectives, gathering requirements, asking critical questions, and translating business, brand, and product needs into feasible, production-ready design solutions. Other related tasks as assigned by manager. Qualifications * Degree in Industrial Design, Product Design, or a related field. * 5+ years of industrial design experience, ideally with a track record of bringing physical consumer products to market. * Strong portfolio demonstrating form development, CAD execution, manufacturability awareness, and production-oriented design thinking. * High proficiency in CAD and design software such as Rhino, Fusion 360, SolidWorks, KeyShot, Adobe Creative Suite, or equivalent tools. * Strong understanding of manufacturing processes, materials, plastic part design, and 3D printing workflows. * Experience working with engineering teams, overseas vendors, suppliers, or manufacturing partners. * Ability to design within existing brand systems while introducing fresh and differentiated product directions. * Strong attention to detail and ability to work independently in a fast-paced, cross-functional product development environment. * Familiarity with AI-supported design tools such as Vizcom, Midjourney, DALL-E, ChatGPT, or similar tools is an asset. * Written and spoken Mandarin is a strong asset. * Willingness to vape to test products is an asset. What You Can Expect From Us * A total compensation package including a group benefits program starting from day 1 and a year-end performance bonus. * Three weeks of vacation. * Ongoing learning, development opportunities, and tuition reimbursement. * Product at distributor pricing and company events. If you are a results-driven, self-motivated individual who thrives in a collaborative and fast-paced environment, we invite you to join our team at PSI. You will have the opportunity to make a meaningful difference in the lives of people nationwide while working in an inclusive and supportive environment. A digital portfolio showcasing your previous work is required. Thank you to all the applicants who have shown interest in this position. We appreciate the time and effort you have taken to apply. While we carefully review every application we receive, we regret to inform you that only the candidates who are being considered for further evaluation will be contacted. Pacific Smoke international is an equal opportunity employer and encourages all qualified candidates to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process.

The Senior Industrial Designer leads the development of production-ready product designs, balancing ergonomics, aesthetics, and manufacturability. This role involves hands-on execution of 3D CAD models, prototyping, and close collaboration with engineering and manufacturing partners.

Candidates must have a degree in Industrial Design or a related field and at least 5 years of experience in consumer product development. A strong portfolio demonstrating CAD proficiency, manufacturing knowledge, and production-oriented design thinking is required.

• Group benefits program • Year-end performance bonus • Three weeks of vacation • Ongoing learning and development opportunities • Tuition reimbursement • Product at distributor pricing • Company events

Identified from the job description. Confirm important requirements above.

• Industrial design
• 3D CAD development
• Product architecture
• Ergonomics
• Rapid prototyping
• 3D printing
• Manufacturing handoff
• Rhino
• Fusion 360
• SolidWorks
• KeyShot
• Adobe Creative Suite
• Plastic part design
• Consumer hardware development
• Design language
• Cross-functional collaboration
• Design Software
• Luxion KeyShot
• ChatGPT
• Industrial Design
• Accountability
• Product Requirements
• Workflow Management
• Fusion (CAD Software)
• Curiosity
• DALL-E 3
• Self-Motivation
• Aesthetics
• 3D Modeling
• Additive Manufacturing (3D Printing)
• Artificial Intelligence
• Mandarin Chinese
• Communication
• SolidWorks (CAD)
• Design Thinking
• Packaging And Labeling
• Graphic Design
• Learning Development
• Manufacturing Processes
• Market Intelligence
• Surface Finishing
• New Product Development
• Product Design
• Product Management
• Visualization
• Prototyping
• Rapid Prototyping
• Rhinoceros 3D
• Tooling
• Teamwork

• Art & Design
• Manufacturing
• Engineering
• Industrial Designer
• Product and Garment Designers
• Commercial and Industrial Designers

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week

Office presence

4 days per week