Dispatcher
The dispatcher coordinates daily fleet operations, including driver communication, scheduling, and routing to ensure efficient service. They also handle administrative tasks such as payroll, filing, and reporting while resolving passenger issues.
- On-site
- Thornhill, ON
- Posted Aug 28, 2026
- 1 position
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Job summary
Dispatcher Standard Bus Contracting is seeking a part-time Dispatcher to join our team in Terrace. In this key position, you’ll be integral to the day-to-day operations, handling driver communications, scheduling, and routing to ensure efficient service. We’re looking for an industry professional with a strong commitment to customer service and passenger satisfaction. To thrive in this fast-paced role, the ideal candidate will bring exceptional organizational and multi-tasking abilities. Shift details: Split shift Monday through Friday, 7:00 am – 10:00 am and 2:00 pm – 5:00 pm Wage: $26.00 per hour Duties and Responsibilities: * Dispatch day-to-day communication regarding fleet units * Provide tactful and professional phone assistance * Plan, organize and respond to route, fleet, and operator issues and advise on company safety policies and procedures * Coordinate the activities of drivers, supervisors, and fleet units using a variety of computer-aided communications and dispatching equipment * Work independently to resolve customer/passenger issues in a professional and friendly manner * Administrative duties as required (payroll, filing, and reports) Desired Requirements: * Possess strong organizational skills including time management, multitasking, and remaining calm in a hectic work environment * Excellent verbal and written communication skills * Experience in the transportation industry is an asset * Strong computer skills using Microsoft Office, Outlook and confidence in using database systems * Must have previous experience in administrative duties * Extensive knowledge of Terrace and area * Clear criminal record
What you’ll do
The dispatcher coordinates daily fleet operations, including driver communication, scheduling, and routing to ensure efficient service. They also handle administrative tasks such as payroll, filing, and reporting while resolving passenger issues.
Requirements
Candidates should possess strong organizational, multi-tasking, and computer skills, particularly with Microsoft Office and database systems. Previous administrative experience is required, and knowledge of the Terrace area is essential.
Listed skills
- Time managementPreferred
- Customer servicePreferred
- FilingPreferred
- CommunicationPreferred
- ReportingPreferred
- Multi-TaskingPreferred
- PayrollPreferred
- Microsoft OfficePreferred
- schedulingPreferred
- Microsoft OutlookPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Dispatching
- Scheduling
- Routing
- Customer service
- Organizational skills
- Multi-tasking
- Communication
- Microsoft Office
- Outlook
- Database systems
- Administrative duties
- Payroll
- Filing
- Reporting
- Time management
- Tactfulness
- Database Systems
- Organizational Skills
- Administrative Functions
- Customer Service
- Computer Literacy
- Microsoft Outlook
- Multitasking
- Operations
- Time Management
Job areas
- Transportation
- Logistics
- Administrative
- Customer Service & Support
- Dispatcher
- Telephone Switchboard Operators
- Dispatchers, Except Police, Fire, and Ambulance
Additional details
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 30 hours per week