Para-Transit Dispatcher

Calgary, AB
On-site
Posted Oct 10, 2026
1 position

Opens an external site

Employment type: Part-time
Experience level: Entry, Junior · 0+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The dispatcher manages daily communication between driving staff and operations to ensure safe and efficient transportation for special needs customers. They also handle administrative tasks, driver check-ins, and coordinate maintenance for vehicle breakdowns.

Job details

Para-Transit Dispatcher Join our STS (Specialized Transportation Services) team! This department is responsible for safely transporting special needs customers on a daily basis and must be committed to providing superior service. The Dispatcher is responsible for effective day-to-day communication between driving staff and STS Operations to ensure the safe and efficient completion of runs. Multiple openings - both full-time and part-time positions available. For the full-time opening, shifts are weekdays, either 5:00 am to 1:30 pm or 4:00 pm to 12:00 am. Part-time shifts include weekdays from 1:00 pm to 4:00 pm and weekends from 5:00 am to 1:30 pm or 4:00 pm to 12:00 am. Primary Responsibilities * Ensure that all driver check-ins are accounted for * Deal with unit breakdowns by facilitating communication between drivers and maintenance personnel, and ensure that the route involved is completed * Provide tactful and professional phone assistance * Administrative duties (such as filing and reports) * Para-Transit training will be provided, as you may be required to cover a run if necessary; paid Class 4 training and licensing will be provided Requirements * Valid Class 5 (non-GDL) driver’s license with a clear driving record * Map reading skills with knowledge of the city * Strong communication skills, with the ability to handle driver, customer, and public concerns * Clear criminal record * Ability to multitask and work well under pressure

What you’ll do

Requirements

Candidates must possess a valid Class 5 non-GDL driver's license with a clean record and strong map-reading skills. The role requires the ability to multitask under pressure and maintain a clear criminal record.