Cargo Agent

Job summary

Accept, screen, scan, sort, and handle cargo; perform warehouse duties and load and unload aircraft in all weather conditions, including operating a forklift. Provide customer support, complete general office and accounting tasks, and prepare daily sales reports.

Job details

At PAL Airlines we provide our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast-paced environment, take pride and ownership in what you do and have exceptional Customer Service Skills, then we want you on our team! PAL Airlines is seeking a part-time Cargo Agent to join our St. John's, NL team. Duties and Responsibilities: Accepting and handling cargo Screening, scanning & sorting cargo. Warehouse duties Loading/Unloading aircraft in all weather conditions. Operate Forklift Provide internal and external customer support Perform general office duties as required. General accounting and completion of daily sales reports. Other Duties assigned. Qualifications: The successful candidate must have a minimum of 2 years' experience in customer service and/or warehouse in a fast-paced environment. Must possess exceptional customer service skills. Must exhibit excellent written and oral communication skills as well as excellent problem-solving skills as this position requires on the spot decision making. Must be able to work independently and in a team environment. Must be able to obtain a clear Record of Conduct. Must be able to perform repetitive lifting. Persons with airline ground/cargo operations experience as well as RAIC (Restricted Area Identity Card) and AVOP (Airside Vehicle Operator Permit) will be given preference. What we offer: Comprehensive health benefits including medical, dental, vision, and life insurance Pension Plan with Employer Matching Employee Stock Purchase Plan Personal travel privileges with PAL and interline agreements with multiple airlines Employee Tuition Assistance Program Employee and Family Assistance Programs CLOSING DATE: Applications will be accepted until October 26, 2026 PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply. Only those candidates selected for an interview will be contacted. Thank you. #PALAirlines

What you’ll do

Accept, screen, scan, sort, and handle cargo; perform warehouse duties and load and unload aircraft in all weather conditions, including operating a forklift. Provide customer support, complete general office and accounting tasks, and prepare daily sales reports.

Requirements

Requires at least two years of customer service and/or warehouse experience in a fast-paced environment, strong customer service, communication, and problem-solving skills, and the ability to work independently and as part of a team. Candidates must be able to obtain a clear Record of Conduct and perform repetitive lifting; airline ground or cargo operations experience, a RAIC, and an AVOP are preferred.

Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Life Insurance • Pension Plan With Employer Matching • Employee Stock Purchase Plan • Personal Travel Privileges • Employee Tuition Assistance Program • Employee And Family Assistance Programs

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Sales Reporting · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Warehouse operations · Preferred
• Forklift operation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Cargo Handling
• Cargo Screening
• Cargo Scanning
• Cargo Sorting
• Warehouse Operations
• Aircraft Loading And Unloading
• Forklift Operation
• Written Communication
• Oral Communication
• Problem-Solving
• Independent Work
• Teamwork
• Repetitive Lifting
• General Office Duties
• Sales Reporting

Job areas

• Logistics
• Transportation
• Customer Service & Support
• Finance & Accounting