Tactical Healthcare Security Officer

Job summary

Maintain a visible security presence in the Emergency Department, patrol the facility, control visitor access, and respond to emergencies including aggression and active threats. De-escalate challenging interactions, assist clinical staff with patient safety and authorized restraints, support Patient Watch Security Officers, and document incidents.

Job details

Role Overview Healthcare security requires a distinct balance of vigilance, tact, and compassion. As a Tactical Healthcare Security Officer at Inverness Consolidated Memorial Hospital, you will maintain a safe, secure environment within the Emergency Department, supporting both clinical staff and patients during high-stress situations. This role exists to protect hospital staff, visitors, and vulnerable patients from harm, defuse aggressive behaviors through proven de-escalation methods, and respond quickly to facility emergencies. If you are an experienced security professional seeking a role where your judgment and physical readiness directly impact community well-being, this position offers dedicated training, competitive pay, and a predictable shift schedule. What Success Looks Like Success in this role means establishing a supportive, steady security presence that helps medical professionals focus on delivering care. Day-to-Day Responsibilities Maintain an active, visible presence throughout the Emergency Department, including waiting areas and entry points. Respond rapidly to emergency code calls, including Code White (patient restraint/aggression) and Code Silver (weapons/active threat). Use verbal conflict resolution and de-escalation techniques to manage challenging or aggressive interactions. Assist clinical personnel with patient safety watches and safe patient restraints when authorized and required. Support and guide Patient Watch Security Officers assigned within the Emergency Department. Conduct routine patrols, monitor visitor access, check identification according to facility protocol, and prevent unauthorized access or theft. Complete detailed, professional incident reports and keep the dispatch team informed of active safety concerns. Long-Term Impact Build strong, trusted working relationships with hospital staff, local emergency services, and law enforcement teams. Maintain high security standards that proactively reduce safety incidents within the facility over time. Serve as a calm, professional liaison for patients and families experiencing medical stress. Compensation & Work Schedule Pay Rate: $24.50 CAD per hour Schedule: Full-time rotating schedule of 12-hour shifts (4 days on, 4 days off) Benefits: Comprehensive package including medical, dental, and life insurance, alongside paid vacation, paid sick days, and paid holidays. Qualifications Must-Have Requirements Grade 12 diploma or equivalent (GED). Minimum of 1 to 2 years of professional security experience. Valid Nova Scotia Security License, or the ability to obtain one prior to start. Current Intermediate First Aid and CPR Level C certification. Fluent written and spoken English communication skills. Physical capacity to complete 12-hour standing and walking shifts, navigate stairs quickly, and run to emergency calls throughout the facility. Physical capability to participate in Use of Force and physical restraint training. Valid Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications, or willingness to complete prerequisite training prior to employment. Nice-to-Have Qualifications Diploma in Justice Studies, Police Foundations, or a related discipline. Previous security experience within a healthcare facility or a background in law enforcement or emergency response. Training & Certification Details Current Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications are required for this role. If you do not currently hold these certifications, Paladin Security provides the required training program prior to onboarding at no cost to you, contingent on a six-month service commitment. Why Join Our Team? Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation. We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Ready to Apply? If you bring relevant security experience, sound judgment under pressure, and a commitment to keeping healthcare environments safe, we encourage you to submit your application. Accommodation is available throughout the recruitment process upon request.

What you’ll do

Maintain a visible security presence in the Emergency Department, patrol the facility, control visitor access, and respond to emergencies including aggression and active threats. De-escalate challenging interactions, assist clinical staff with patient safety and authorized restraints, support Patient Watch Security Officers, and document incidents.

Requirements

Applicants must have a Grade 12 diploma or equivalent, at least 1–2 years of professional security experience, a valid Nova Scotia Security License or the ability to obtain one, and current Intermediate First Aid and CPR Level C. They must communicate fluently in written and spoken English, meet the physical demands of 12-hour shifts and emergency response, and hold or be willing to complete Use of Force and Management of Aggressive Behavior training.

Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Paid Vacation
• Paid Sick Days
• Paid Holidays
• Use Of Force And Management Of Aggressive Behavior Training

Listed skills

• First Aid · Preferred
• CPR · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Security Patrols
• Emergency Response
• De-escalation
• Verbal Conflict Resolution
• Patient Safety Monitoring
• Safe Patient Restraints
• Access Control
• Visitor Identification Checks
• Incident Reporting
• Use Of Force
• Management Of Aggressive Behavior
• First Aid
• CPR
• Physical Readiness
• Communication
• Team Coordination

Job areas

• Security & Safety
• Healthcare

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