Housekeeping Supervisor

Looking to build your hospitality career in beautiful Whistler, BC - Canada's premier mountain resort destination? Pan Pacific Whistler is seeking a dedicated Housekeeping Supervisor to support and lead our housekeeping team while ensuring every guest enjoys a clean and welcoming stay. If you thrive in a fast-paced environment and enjoy leading by example, we'd love to hear from you. Apply today! JOB DESCRIPTION: The Housekeeping Supervisor oversees daily housekeeping operations to ensure guest rooms and public areas meet hotel cleanliness, quality, and safety standards. This role supports the Housekeeping Manager by supervising staff, conducting inspections, coordinating schedules, and ensuring efficient department operations while delivering excellent guest service. KEY RESPONSIBILITIES: * Supervise and support housekeeping staff, including Room Attendants and Housepersons. * Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and quality standards are met. * Assign daily tasks and room sections to housekeeping staff. * Train new employees and provide ongoing coaching to maintain performance standards. * Ensure proper use, storage, and inventory of cleaning supplies and equipment. * Report and follow up on maintenance issues, safety hazards, and guest concerns. * Coordinate with Front Desk and Maintenance to prioritize rooms and special requests. * Monitor productivity, attendance, and adherence to hotel policies. * Ensure compliance with health, safety, and hygiene regulations. * Handle guest requests or complaints related to housekeeping in a professional manner. * Assist with scheduling and coverage during high occupancy or staff shortages. BENEFITS: * Competitive Hourly Wage * Extended Health & Dental Benefits * Staff Accommodation Available * Tuition Reimbursement Program * Employee Wellness Program * Associate Travel Program

Oversees daily housekeeping operations to ensure guest rooms and public areas meet cleanliness and safety standards. Leads and supports housekeeping staff through task assignment, training, and performance monitoring.

Requires a dedicated individual capable of leading a team in a fast-paced hospitality environment. Must be able to coordinate with other departments and handle guest complaints professionally.

• Competitive Hourly Wage • Extended Health & Dental Benefits • Staff Accommodation Available • Tuition Reimbursement Program • Employee Wellness Program • Associate Travel Program

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Quality Inspection
• Training And Coaching
• Inventory Management
• Scheduling
• Guest Service
• Health And Safety Compliance
• Conflict Resolution
• Operational Coordination
• Performance Monitoring
• Professionalism
• Housekeeping
• Cleanliness
• Customer Service
• Operations
• Safety Standards
• Quality Management
• Coaching
• Customer Complaint Resolution

• Hospitality
• Management & Leadership
• Customer Service & Support
• Housekeeping Supervisor
• Housekeeping / Environmental Services Supervisor
• Cleaning and Housekeeping Supervisors in Offices, Hotels and Other Establishments
• First-Line Supervisors of Housekeeping and Janitorial Workers

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week