Junior Client Success Manager

You've handled back-to-back client calls, kept your notes straight, and stayed on top of follow-ups without missing a beat. Now you're ready for more. We've got the systems and tools in place to support you as you take on a bigger book of clients. You bring the client-facing experience and the ability to keep pace, we'll back you up with the rest. About us: GoPancham is an Inc. 5000 remote marketing agency, 50+ team members, 200+ active fitness business clients. As a Junior CSM, you'll start with a smaller book, learn our systems, and build toward owning full client relationships. What we're looking for: 1-2 years in account management, client success, or digital marketing Some client-facing call/communication experience Clear English, neutral accent on camera Strong time management, resourceful, finds answers before asking What you get: $55,000–$80,000/yr CAD, starting closer to $55k-$65k with real room to grow Fully remote, structured onboarding, real mentorship Direct access to leadership, no middle layer Clear growth path into a full CSM role Aligned to US Eastern hours, Monday to Friday. 👉 Apply here: https://hiring.kickstartmyfitnessjourney.com/junior-client-success-manager-linkedin (Applying through Indeed won't get you considered, this link is the only way to be reviewed.)

Manage a book of fitness business clients and maintain strong client relationships. Utilize company systems to handle client calls, follow-ups, and relationship growth.

Requires 1-2 years of experience in account management, client success, or digital marketing. Candidates must have clear English communication skills and the ability to work US Eastern hours.

• Fully remote • Structured onboarding • Mentorship • Direct access to leadership • Clear growth path

• Time managementPreferred

Identified from the job description. Confirm important requirements above.

• Account Management
• Client Success
• Digital Marketing
• Client Communication
• Time Management
• Resourcefulness

• Customer Service & Support
• Marketing
• Management & Leadership
• Sales
• Consulting

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level