Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Start with a smaller portfolio of fitness business clients, learn the agency's systems, and build toward managing full client relationships. Handle client communications and follow-ups while keeping pace in a fast-moving environment.
Job details
You've handled back-to-back client calls, kept your notes straight, and stayed on top of follow-ups without missing a beat. Now you're ready for more. If you've worked somewhere that moves fast and expects you to figure things out, you'll feel right at home. We've got the systems and tools in place to support you as you take on a bigger book of clients. You bring the client-facing experience and the ability to keep pace, we'll back you up with the rest. About us: GoPancham is an Inc. 5000 remote marketing agency, 50+ team members, 200+ active fitness business clients. As a Junior CSM, you'll start with a smaller book, learn our systems, and build toward owning full client relationships. What we're looking for: 1-2 years in a startup or scaleup environment, account management or client success Digital Marketing experience Client-facing call/communication experience Clear English, neutral accent on camera Strong time management, resourceful, finds answers before asking What you get: $55,000–$80,000/yr CAD, starting closer to $55k-$65k with real room to grow Fully remote, structured onboarding, real mentorship Direct access to leadership, no middle layer Clear growth path into a full CSM role 👉 Apply here: https://hiring.kickstartmyfitnessjourney.com/junior-client-success-manager-linkedin (Applying through LinkedIn won't get you considered, this link is the only way to be reviewed.)
What you’ll do
Start with a smaller portfolio of fitness business clients, learn the agency's systems, and build toward managing full client relationships. Handle client communications and follow-ups while keeping pace in a fast-moving environment.
Requirements
Candidates should have 1–2 years of experience in a startup or scaleup, in account management or client success, along with digital marketing experience. They should be comfortable communicating with clients on calls, speak clear English with a neutral on-camera accent, manage time effectively, and find answers independently.
Benefits
- Fully Remote Work
- Structured Onboarding
- Mentorship
- Direct Access to Leadership
- Career Growth Path
Listed skills
- Time management · Preferred
- Account Management · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Client Success
- Account Management
- Digital Marketing
- Client Communication
- Client-Facing Calls
- Time Management
- Follow-Up Management
- Note-Taking
- Resourcefulness
- English Communication
Job areas
- Customer Service & Support
- Marketing
- Management & Leadership